Manager - Indirect Tax Technology, Deloitte Global Technology

Deloitte

  • Toronto, ON
  • $85,000-156,000 per year
  • Permanent
  • Full-time
  • 1 month ago
Job Type: Permanent
Work Model: Hybrid
Reference code: 129530
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Calgary, AB; Halifax, NS; Ottawa, ONOur PurposeAt Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.By living our Purpose, we will make an impact that matters.
  • Have many careers in one Firm.
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Learn from deep subject matter experts through mentoring and on the job coaching
--Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.What will your typical day look like?We are looking for a results-driven Manager – Indirect Tax Technology to support and enhance our global indirect tax systems, primarily focusing on Thomson Reuters OneSource and SAP integration. This role requires a technically strong and detail-oriented individual who can manage a team, ensure operational excellence, collaborate with global stakeholders, and contribute to innovation. The candidate will report directly to the Senior Manager and is expected to follow direction, execute initiatives, and work closely with Release Train Engineers (RTEs) and other cross-functional teams.Primary Duties:
  • Work under the guidance of the Senior Manager, executing on strategic initiatives and daily operational priorities.
  • Lead and mentor a team supporting the OneSource–SAP integration and related tax technology.
  • Collaborate with Global Process Owners and local tax teams to ensure configurations meet country-specific tax requirements.
  • Partner with Release Train Engineers (RTEs) to align on release cycles, deployments, and system readiness.
  • Drive solutioning of complex technical and business problems, ensuring high-quality design and delivery.
  • Oversee production support operations, ensuring SLAs are met and issues are resolved with root cause analysis.
  • Lead innovation efforts such as automation, tool enhancements, and system improvements.
  • Ensure compliance with internal controls, audit requirements, and regulatory changes.
  • Maintain clear documentation, SOPs, and knowledge-sharing practices.
  • Provide ongoing support to Member Firm after rollouts, addressing system issues, enhancements, or additional configurations.
  • Assist in troubleshooting, updating, and maintaining the ONESOURCE Tax system to accommodate new tax rules or business changes.
  • Stay updated with the latest tax laws and regulations across jurisdictions to ensure the ONESOURCE solution is compliant.
  • Recommend updates or enhancements to the system to address changing regulatory requirements.
  • Identify opportunities to improve ONESOURCE Tax processes and system performance.
  • Recommend process optimizations and best practices to enhance tax reporting efficiency and accuracy.
About the teamDeloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, let’s talk about youRequired:
  • 8+ years of relevant experience, including strong exposure to SAP FICO or other SAP functional modules.
  • Experience in Thomson Reuters OneSource Indirect Tax (formerly Sabril) with a proven track record of delivering tax technology solutions in complex global environments.
  • Hands-on experience in implementing and leading tax engine integrations, including mapping tax scenarios to Sabrix and integrating with SAP.
  • Experience with configuration in OneSource, including creation of company codes, tax rules, custom rates, trans editors, tax code qualifiers, and reference lists.
  • Experience with overseeing cutover and post go-live support in SAP S/4HANA environments integrated with OneSource.
  • Guided design and development of custom solutions across SAP and OneSource, balancing business needs with technical feasibility.
  • Strong experience in requirement gathering and stakeholder engagement, working closely with global tax teams, IT, and project leadership.
  • Managed and mentored high-performing teams, providing technical leadership, coaching, performance feedback, and workload balancing.
  • Proven ability to prioritize team deliverables, monitor progress, and ensure SLA adherence across production support and project workstreams.
  • Experience in building and scaling support teams, defining roles and responsibilities, and establishing knowledge-sharing practices.
  • Effective communicator with the ability to collaborate across cross-functional and global teams.
Education:Bachelor’s degree in computer science, Business Administration or equivalent educational or professional experience and/or qualificationsTotal RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

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