General Manager – Sales & Operations

Rumble Boxing

Richmond, BC
$70,000-85,000 per year
Permanent
Full-time

1 month ago

General Manager – Sales & OperationsRumble Boxing | Richmond, BCA young GM opportunity with real ownership, upside, and growth.This is a business leadership role for a driven operator who wants to run a location, grow revenue, lead a team, and build a strong career.Rumble Boxing is a high-energy, premium fitness brand built on performance, community, and execution. We're looking for a General Manager who is hungry, sales-driven, and ready to take full ownership of our Richmond studio.If you come from retail, hospitality, or a high-volume service environment and are known for hitting targets, building strong client relationships, and leading from the front — this role is for you.What You'll OwnYou will operate the studio like it's your business.Success is measured by:

Membership and personal training growth
Client retention and experience
Team performance and accountability

Revenue & Growth (Primary Focus)

Hit and exceed monthly sales and revenue targets
Drive lead follow-up, conversions, and retention
Coach your team on sales, service, and relationship-building
Build your personal presence within the local community

Team Leadership

Recruit, train, schedule, and develop front desk staff and trainers
Set clear expectations and hold the team accountable to performance standards
Coach underperformance and make tough decisions when needed
Create a high-energy, ownership-driven culture

Operations

Oversee daily studio operations, scheduling, and payroll inputs
Maintain studio presentation and service standards
Monitor KPIs, attendance trends, and performance metrics
Identify issues quickly and implement solutions

Who You Are

5–8 years leadership experience in retail, hospitality, or high-volume service
Proven track record of hitting or exceeding sales targets
Confident, outgoing, and relationship-driven
Strong presence — you lead from the front and set high standards
Comfortable managing younger teams and giving direct feedback
Hands-on, organized, and solution-oriented
Thrive in fast-paced, performance-driven environments
Think like an owner and take full accountability for results

Strong asset: Mandarin or Cantonese speaking (Richmond client base)This Role Is Not For You If

You're looking for a low-pressure or purely operational position
You prefer a trainer or fitness-only career path
You avoid performance conversations or accountability
You're not motivated by targets and measurable results

Compensation & Growth

Base salary: $70,000 – $85,000
Performance bonus: OTE $80,000 – $100,000+ tied to studio growth
Full health benefits (Medical, Dental, Vision, LTD)
Leadership autonomy with full ownership of your location
Clear career path into multi-location or regional leadership as the brand expands
A more balanced schedule compared to traditional retail or hospitality management
Unlimited Rumble classes and retail/training discounts

Why This Role Is DifferentThis is a rare opportunity for a young leader who wants more than a shift-management job.You're not managing a desk.
You're running a business, building a community, and growing with a premium lifestyle brand.The right person will build a strong team, a loyal client base, and a studio that leads the market.

Rumble Boxing

Apply Now