Manager, Network & Infrastructure

Minto

  • Ottawa, ON
  • Permanent
  • Full-time
  • 6 days ago
Job Category: ManagerJob Description:MANAGER, NETWORK & INFRASTRUCTURELocation: Ottawa, OntarioBuild what's next at MintoWorking at Minto means being part of something bigger-where your career is built on purpose, progress, and possibility. Here, employees aren't just valued-they're celebrated through peer-to-peer recognition, team events, and a culture that feels like family while honouring every individual's voice.From day one, we've got you coveredFrom your very first day at Minto, you'll have access to a rewarding and supportive package designed to help you thrive:
  • Competitive compensation with performance-based annual bonus
  • Comprehensive benefits starting on day one-including unlimited physiotherapy, 24/7 access to healthcare professionals and physicians through our dedicated telemedicine service, and parental leave
  • RRSP matching program and paid time off program to support your future and recharge
  • Peer-to-peer recognition platform that celebrates your contributions
  • Flexible summer hours to help you make the most of your time
  • Professional development and learning support to fuel your growth
  • Exciting career paths across a dynamic and purpose-driven organization
Your place in our storyReporting into the Senior Director, Infrastructure & IT Operations this is a pivotal role in shaping the technological landscape of our company. You'll be responsible for leading the design, implementation, and maintenance of the organization's network and infrastructure systems. This role ensures high availability, performance, and security of all IT infrastructure components while managing a team of skilled professionals and collaborating with cross-functional departments.The Manager, Network & Infrastructure will leverage strong technical and leadership skills to motivate and support a diverse team in executing high quality projects as well as ongoing maintenance and support of all systems in scope.Here's how you'll contributeKey Responsibilities and Accountabilities:Leadership:
  • Identify emerging trends, evaluate new technologies, and recommend integration opportunities.
  • Lead and mentor a team of network engineers, system administrators, and infrastructure specialists.
  • Foster collaboration, skill development, and career growth within the technology team.
  • Foster collaboration with all stakeholders throughout the organization.
Operational:
  • Oversee the design, deployment, and maintenance of robust IT infrastructure and network.
  • Ensure scalability, reliability, and security of network operations, systems administration, and cloud services.
  • Ensure high availability for all systems in scope and meeting all operational KPIs.
  • Measure, monitor and maintain the team's ability to meet or exceed response and resolution Service Level Agreements (SLA).
  • Develop and enforce IT policies, procedures, and standards.
Risk Management:
  • Liaise with the Security Team to implement best practices in security to protect against cyber threats.
  • Manage risk and maintain business continuity plans.
  • Develop, implement, and regularly test comprehensive disaster recovery and business continuity plans.
Vendor Management:
  • Negotiate contracts, manage vendor relationships, and optimize technology investments.
  • Develop and manage budgets for infrastructure and network projects.
Continuous Improvement:
  • Stay abreast of emerging technologies and evaluate their value and effectiveness for the organization.
  • Continuously analyze and optimize technology costs while maintaining or improving service quality and reliability.
What you bring to the teamHere's what will help you stand out. And even if you don't tick every box-we believe in your potential and are here to support your growth.Education:
  • Bachelor's degree in computer science, information technology, or a relevant field
  • Proven hands-on experience (10+ years) in technology leadership roles
Experience & Technical Competencies:
  • Strong understanding of data center infrastructure, networking, and cloud technologies.
  • Advanced knowledge and operational experience with Citrix VDI and Netscaler infrastructure.
  • Advanced knowledge and operational experience with Microsoft Server platforms.
  • Advanced knowledge and operational experience with VMWare Virtualcenter and ESXi infrastructure.
  • Advanced knowledge of cloud technologies, enterprise applications, and best practices specific to Microsoft Azure.
  • Advanced knowledge of public cloud architectures, using IaaS (Infrastructure as a Service), PaaS (Platform as a Service), SaaS (Software as a Service).
  • Advanced knowledge of Microsoft SQL Server administration is considered an asset.
  • Advanced knowledge of Commvault backup infrastructure is considered an asset.
  • Advanced knowledge of Cisco routing and switching, ISE, wireless controllers, and Meraki SD-WAN infrastructure.
  • Knowledge of security concepts to provide practical expertise solution remediation.
  • Knowledge and understanding of new and emerging technologies and trends
Skills, Knowledge, and Abilities:
  • Ability to develop architectural solutions and technology roadmaps for a multi-site organization
  • Ability to resolve significant integration and technical issues
  • Ability to lead and motivate technology teams to achieve tactical and strategic goals.
  • Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate technical concepts to both technical and nontechnical audiences
  • Excellent stakeholder management skills.
  • Excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, fast-paced, and dynamic environment and meet overall objectives.
Ready to build your future with us?Whether you're just starting out or looking to take the next step, Minto offers the mentorship, resources, and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well-being, we empower you to thrive-professionally and personally.Join a team where your growth, purpose, and potential are celebrated. Let's create something meaningful-together.About MintoOur mission to build vibrant communities begins with the people who make it all possible-our employees. Named one of Canada's Best Managed Companies, we're proud of our 70-year legacy and dedicated to delivering more-more growth, more purpose, and more impact-for our employees, homeowners, residents, and the neighbourhoods we serve.Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve, including individuals with disabilities. If you require accommodation or support at any stage of the recruitment and selection process, we'll work with you to ensure your needs are met. To request accommodation, please contact us at hrrecruitment@minto.com.

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