Contract Specialist

Toronto Transit Commission

  • Toronto, ON
  • $87,597-109,509 per year
  • Permanent
  • Full-time
  • 20 hours ago
JOB INFORMATION
Requisition ID: 11795
Number of Vacancies: 1
Department: Commercial Management (20001220) - Head & Staff - Commercial Management (30000598)
Salary Information: $87,596.60 - $109,509.40
Pay Scale Group: 8SA
Employment Type: Regular - This is a hybrid working environment.
Weekly Hours: 35, Off Days: Saturday and Sunday Shift: Day
Posted On: September 3, 2025
Last Day to Apply: September 9, 2025
Reports to: Manager, Commercial ManagementThe Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC's legacy of delivering service to hundreds of millions of customers a year. The TTC's new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.The full Plan canCareer OpportunityThe TTC has an exciting opportunity for a Contract Specialist!What You Will BringIn the role of Contract Specialist in the Commercial Management Department, you will administer and manage the full lifecycle of awarded contracts, including scope, deliverables, amendments, extensions, pricing revisions, and close-out activities in accordance with TTC policies and guidelines. In this role, you will coordinate and chair post-award vendor and stakeholder meetings, including contract kick-offs, performance reviews, and training sessions for user departments on contract compliance and usage. Your role will monitor and ensure vendor compliance with contractual obligations, including performance metrics, delivery timelines, quality standards, and warranty requirements; initiate corrective actions when needed. As Contract Specialist, you will resolve post-award issues and disputes related to pricing, invoicing discrepancies, delivery failures, and contract interpretation in collaboration with vendors and user departments. The selected incumbent of this role will process contract amendments, scope adjustments, and budgetary increases, ensuring all changes are documented and approved per TTC protocols and uploaded to SharePoint repositories in addition to tracking and reporting on contract expenditures, commitments, and departmental usage; liaise with stakeholders to ensure budget alignment and proactively identify trends or overruns. In this role, you will be required to prepare and present contract and vendor performance reports, identify cost savings opportunities, and support corporate-wide optimization initiatives and strategic sourcing goals. This role also includes invoice processing with validation of contract compliance, ensuring internal approvals and leveraging TTC software systems. You will support vendor hardship claims, contract escalations, and contract renewals, including exercising extension options and managing end-of-term transitions or close-outs along with archiving expired contracts and maintain accurate records in accordance with TTC's records retention and audit requirements. You will collaborate across departments to identify pooling and consolidation opportunities, reducing overall acquisition costs and increasing contract efficiency and value. You will demonstrate behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment and help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies. The selected incumbent will participate in the TTC Customer Service Ambassador Program.Skills
  • Understand and apply administrative policies, processes, and procedures
  • Apply analytical skills
  • Communicate in a variety of mediums
  • Plan and organize activities / projects to meet section and organizational goal
  • Use office technology, software and applications
  • Understand and apply relevant laws and regulations
What Do You Bring?
  • Completion of a post-secondary college diploma or university degree in a related discipline or combination of education, training and experience deemed to be equivalent
  • Strong knowledge of post-award contract administration principles, methods, and best practices, including contract execution, amendment, performance monitoring, and close-out procedures.
  • Thorough understanding of contract law and commercial document management, with a focus on enforcing contractual obligations, resolving disputes, managing vendor relationships, and expediting goods and services post-award.
  • Experience managing complex vendor relationships and contract performance, including monitoring deliverables, conducting compliance reviews, and leading resolution of post-award issues.
  • Strong communicator with the ability to produce comprehensive narratives and reports for Senior Management and Board-level reviews, including contract status updates and performance analysis.
  • Working knowledge of budget monitoring and financial tracking practices, including validating expenditures, processing change orders, and aligning contract commitments with approved budgets.
  • Proven ability to perform in-depth quantitative expenditure and trend analysis, using data to identify cost optimization opportunities and evaluate contract effectiveness.
  • Proficiency in relevant software applications, including Microsoft Office (Word, Excel, Access) and the ability to learn TTC's computer-based Materials Management System.
  • Demonstrated analytical, problem-solving, and decision-making skills, with sound judgment and the ability to manage competing priorities in a high-volume post-award environment.
  • Well-developed organizational, administrative, and interpersonal skills, with a collaborative approach to working with internal stakeholders and external vendors.
  • Must possess a valid Province of Ontario Class “G” Driver's License and be willing to use a personal vehicle for travel to vendor sites and TTC properties, as required.
What Do We Offer?
  • Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging, representation and reflects the needs of the communities we serve.
  • A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
  • One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
  • A comprehensive package that covers health, dental, vision and more.
  • Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues' well-being.
Commitment to EDIThis position is designated Safety-Sensitive, Specified Management or Designated Executive under the TTC's Fitness for Duty Policy. If you do not currently hold a designated position, you will be required to pass a drug test as part of the certification process.The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.The TTC's policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.We thank all applicants for their interest but advise only those selected for an interview will be contacted.The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.The TTC's policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.We thank all applicants for their interest but advise only those selected for an interview will be contacted.

Toronto Transit Commission