Service Supervisor
Wajax
- Ottawa, ON
- Permanent
- Full-time
- Responsible for day-to-day support of the Service department
- Executes initiatives that contribute to long-term operational excellence and maximizes efficiencies including service & warranty programs at the branch
- Supervise service technicians to ensure repair are performed in a timely and effective manner to meet customer Expectations
- Provide coaching and training for all service technicians and Service Admins
- Work with customers, suppliers and co-workers to fulfill service orders and inquiries within service and cost expectations
- Budget: No budget responsibilities (may purchase items within budget and approved supplier)
- Leadership / Supervision: Supervises a work group of service personnel providing daily work direction and oversee 2 satellite locations.
- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
- Wajax led e-learning, and product training through industry leading manufacturers.
- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
- Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
- Flexible work arrangements
- Award-Winning Health and Wellness Program