Intermediate, Technical Implementations Lead
SRA Staffing Solutions View all jobs
- Toronto, ON
- Permanent
- Full-time
Industry: Healthcare Technology / Digital Health Interoperability
Type: Full-Time, PermanentAbout the OpportunitySRA Staffing is hiring a Technical Implementations Lead on behalf of our client, a leader in healthcare interoperability and data exchange solutions.This role actively engages with customers and collaborates closely with internal teams — including core development, product management, solution architecture, and support — to drive performance, scalability, durability, and security of custom healthcare solutions. The Technical Implementations Lead plays a key role in supporting professional services engagements and overseeing technical delivery across a diverse client portfolio.Role OverviewThe Technical Implementations Lead will collaborate directly with customers to support implementation projects within the scope of the company's products and services. This includes solution configuration, scripting, troubleshooting, architectural design, and providing technical leadership across multiple engagements.The role requires strong hands-on development experience, healthcare interoperability knowledge, and the ability to balance concurrent priorities in a fast-paced professional services environment.Responsibilities:
- Collaborate with customers to support their implementation projects within the scope of the company's products and services. This includes configuring the company platform, scripting, troubleshooting, designing technical solutions, and providing architectural guidance.
- Develop expertise in the company's core technologies and standards, such as HL7, FHIR, OpenID Connect, Kubernetes, Java, JavaScript, JSON, and XML, while working closely with other subject matter experts as needed.
- Effectively manage priorities by balancing concurrent projects and escalating requests to leadership when necessary.
- Stay current with industry trends and best practices to help guide our clients' initiatives and ensure they're aligned with the latest advancements.
- Collaborate regularly with company's customer-facing teams (Implementations, Service, Account Managers) to drive the profitability of professional services engagements.
- Serve as a resource for technical support analysts, assisting in their development and troubleshooting processes.
- Participate in the on-call support rotation for after-hours assistance as needed.
- Support the development and evaluation of RFIs and RFPs to help secure new business.
- Ensure accurate and timely reporting of all working hours in NetSuite, maximizing billable time and fully utilizing the project management features in NetSuite.
- 5+ years of professional experience in Java and JavaScript development.
- Proven expertise in Spring, REST, SQL, and Git.
- 3+ years of experience in designing, developing, and delivering software solutions independently and as part of a collaborative team.
- Strong interpersonal skills with a demonstrated ability to work effectively with clients and team.
- Excellent analytical and problem-solving abilities with a keen ability to recognize issues and provide effective solutions.
- Highly organized and adaptable in prioritizing tasks; success in this role requires comfort in managing a broad range of high-level issues rather than a specific task list.
- Exceptional communication skills, both written and oral – confident in leading meetings, documenting ideas, and persuading others.
- Knowledge in healthcare open standards (one or many): HL7 v2, FHIR, CCDA
- Experience with Kafka, ActiveMQ or other MQ systems, MongoDB, and Docker, and Kubernetes.
- Experience in Python and JavaScript.
- Healthcare system experience.
- Experience with cloud development (AWS, Azure, etc.).
- Experience with Agile, Scrum, Waterfall and iterative methodologies.
- Successful completion of an undergraduate degree in Health Informatics, Computer Science, Engineering or related fields.