Senior Manager, Digital Product Management, GFT

Royal Bank of Canada

  • Toronto, ON
  • Permanent
  • Full-time
  • 7 days ago
Job DescriptionWhat is the opportunity?Are you a talented, creative, and results-driven professional who thrives on delivering high-performing applications? Come join us!Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.We believe that innovation should drive all that we do, in challenging assumptions and being big and bold with our ideas. We support our people in developing the technical, business and professional skills needed to be successful. You will work with partners from across the company, participate in networking events, and have access to a wide variety of supports including mentorship. You will work directly with leaders who believe in celebrating successes and sharing learnings with other teams to promote progress.The HR Technology team is responsible for optimizing and modernizing the systems and tools that support HR functions. These functions include recruitment, learning, performance, operations and talent data management. In HR Tech, we aim to improve the overall employee experience, enhancing efficiency and effectiveness, using modern and emerging technologies.What will you do?Lead agile labs and collaborate with business partners to gather and document requirements, prioritize development items, and groom backlogUtilize product management frameworks to manage products through the entirety of their lifecycle, from concept through to production support handover and BAUExercise thought leadership in GenAI, Machine Learning and Natural Language Processing to support business partners in implementing these technologies to solve business challengesPartner closely with both Business and IT stakeholders to analyze and resolve inter-dependencies within projects, and define deliverablesEffectively Identify and manage risks through risk assessment, to ensure all products and deliverables adhere to RBC’s policies and security directivesCreatively communicate requirements, timelines, project plans, and project status to several different audiences, through both written and verbal communicationsWork with vendors and third parties, facilitate supplier onboarding activities, maintain positive relationships, and support business partners in choosing the right vendorsCollaborate with IT Project and Program managers to ensure deliverables are within budget, and to communicate project status and escalate issues and risks to leadershipWhat do you need to succeed?Must-have5+ years experience in leading and executing strategic projects, initiatives, or transformational programsProven experience in a Product or Project management role, managing project strategies, deliverables and timelinesExperience learning and implementing projects which utilize emerging technologies: cloud, cybersecurity, GenAI, ML, Internet of ThingsStrong analytical, communication, presentation and facilitation skillsProven ability to deal with complexity and ambiguity, and demonstrated capability to lead/manage cross-functional partnershipsGrowth mindset, willingness to be constantly learning new skills, listening to understandNice-to-haveGenAI knowledge or experience working with GenAI / AI/ML projectsPrior technical experience or education – software development, codingPeople Management experiencePrevious experiences working with HR products and processes (SaaS, HR Operations experience)What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensationLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging work#TECHPJ#LI-postJob Skills Business Case Design, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented, Waterfall ModelAdditional Job DetailsAddress: 20 KING ST W:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-08-26Application Deadline: 2025-09-30Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada