Product Manager - Consulting Offerings

Toronto, ON
Permanent
Full-time

16 days ago

Who we aremobileLIVE is one of the fastest-growing IT Services and Consulting companies in Canada and serves some of the most iconic brands, including Google, Loblaws, Staples, Telus, Bell, Rogers, CIBC, BMO, CMLS, Fossil, Fitbit and more.Over the last decade, we have achieved 100% client retention and earned more than 20 notable industry recognition. This reflects our reliability in delivering what we promise and the quality we bring to every engagement.Join our growth-driven culture and help us lead, innovate, and simplify. We are looking for a team members who embody our values:

Empathetic - we listen, we understand, and are considerate of everyone
Persevering - we don't give up on challenges or people and go all the way
Inclusive - we value everyone and their perspectives
Reliable - we deliver what we promise, and more
Innovative - we make things better than they were yesterday

The roleThe Product Manager - Consulting Offerings manages the lifecycle of consulting offerings and the portfolio of reusable intellectual property within the practice. The role cross-functional as it sits at the intersection of practice capability, delivery, and commercialization and works closely with:

Practice Leadership for capability direction and approval of technical scope and capability alignment
Solution Architects for technical design and architecture alignment
Delivery Leadership for validation of delivery feasibility, pricing models, and margin guardrails
Marketing and CVJ (Customer Value Journey) POD for commercialization assets and go to market positioning
Strategic Account Teams and Commercial Teams for pipeline generation, account pull, and sales execution to ensure offerings remain market relevant, technically robust, and economically viable.

The role aligns these contributions so that consulting capabilities are translated into structured offerings that can be consistently packaged, sold, and delivered across accounts. The role focuses on offering lifecycle management and service productization. Responsibilities include:

Maintaining the offering catalogue
Maintaining the offering roadmap and backlog
Proposing new offerings based on market demand and research
Recommending retirement of outdated offerings
Maintaining standardized offering documentation and packaging

The role combines two operating dimensions. Innovation responsibilities include:

Identifying new offerings based on market demand and research
Working with practice leads to define offerings in detail

Governance responsibilities include:

Ensuring reuse of intellectual property
Maintaining documentation and delivery playbooks

The Product Manager owns the offering lifecycle management process and provides portfolio ownership and lifecycle stewardship for the consulting offerings. Organizational decision boundaries include:

Practice Leads approve technical scope and capability alignment
Delivery leadership validates pricing models and margin guardrails
Commercial teams drive pipeline generation and sales execution

You willOffering Portfolio Ownership

Own and manage the practice’s Productized Offering Catalogue
Maintain the offering roadmap and backlog
Prioritize offerings based on market demand and account pull
Define scope, deliverables, and engagement models
Ensure offerings follow the Assessment to MVP to Scale pathway
Maintain offering lifecycle including launch, evolution, and retirement

Intellectual Property DevelopmentDrive and coordinate creation and reuse of practice intellectual property.

Reference architectures
Frameworks and accelerators
Templates and delivery playbooks
Migration patterns
Automation scripts
AI driven tooling

Responsibilities include:

Ensure intellectual property is documented and accessible
Encourage reuse of intellectual property across accounts
Capture learnings from delivery engagements and convert them into reusable assets

Commercialization and Sales EnablementWork with the CVJ POD and marketing teams to ensure offerings are commercially ready. Responsibilities include:

Define value propositions and differentiation
Contribute to sales decks and offering documentation
Support creation of case studies and positioning
Enable internal sales teams with offering knowledge
Participate in internal training and microlearning initiatives

Delivery Alignment and Economic ViabilityCollaborate with delivery leadership to ensure offerings are:

Technically feasible
Economically viable
Scalable across engagements

Responsibilities include:

Define pricing bands and effort models
Ensure margin guardrails are maintained
Align delivery playbooks and estimation models
Capture feedback from delivery teams

Market and Customer Feedback IntegrationContinuously improve offerings based on:

Customer feedback
Win loss analysis
Partner insights
Competitive landscape

Responsibilities include:

Maintain offering backlog
Identify enhancements or new offerings
Adjust positioning based on market signals

Who you are

8 to 12 or more years in technology consulting, product management, or solution architecture
Experience working with enterprise technology transformation programs
Experience packaging consulting services into structured offerings
Familiarity with Data and AI, Cloud, or Application modernization
Exposure to North American enterprise markets preferred

Technical and Commercial Skills

Strong understanding of technology consulting delivery models
Ability to translate technical capability into market ready offerings
Familiarity with modern architectures including cloud native and AI enabled systems
Strong commercial awareness of pricing, margins, and delivery economics
Ability to work with both technical and commercial stakeholders

Core Attributes

Structured thinker with strong organizational skills
Commercially aware and outcome oriented
Comfortable working across technical and business teams
Curious and forward looking about emerging technology trends
Strong communicator and collaborator

KPIs for the RoleOffering Portfolio Performance

Number of active productized offerings
Time to market for new offerings
Offering adoption across accounts

Intellectual Property Reuse

Percentage of projects leveraging reusable intellectual property
Number of accelerators or frameworks created
Reuse rate across engagements

Commercial Impact

Percentage of revenue from structured offerings
Contribution of offerings to pipeline generation
Win rate for offering led opportunities

Delivery Efficiency

Margin adherence for offering based engagements
Reduction in estimation variance
Reduction in delivery cycle time through accelerators

Individual KPIsPersonal KPIs tied to activities controlled by the role include:

Number of offerings defined and launched
Adoption of offering playbooks by sales teams
Completeness and usability of the IP catalogue
Time to launch new offerings
Internal enablement sessions delivered
Offering documentation and architecture maturity
Practice level metrics such as revenue from offerings remain shared accountability across leadership.

What Success Looks LikeWithin 6 to 12 months:

The practice operates with a clear offering portfolio
Sales teams lead with structured offerings rather than custom proposals
Delivery teams reuse accelerators and frameworks
Margin predictability improves
The firm becomes recognized for repeatable modernization capabilities

What to expectBesides Competitive Salary and working for one of Canadas Best Managed and Top 50 Technology Companies, you should expect:

Purposeful Work: autonomy, resources, and time you need to do what matters for our clients and most importantly - you
Positive Environment: recognition coupled with a flexible environment that celebrates diversity, inclusivity and encourages everyone to achieve their best
Growth & Development: opportunities to grow professionally and personally through mentorship, training, and development programs
Transparency & Trust: direction, purpose, mission, and expectations are never a secret; you will always know where you stand as well as where you are going
Exclusive Perks: discounts on shopping, the gym, insurance, mobile phone plans, not to mention an office smoothie bar and enough coffee to make you vibrate
Meaningful Benefits: life happens. You will get health, dental, vision, disability, travel insurance, and much more all covered by us
Unforgettable Events: team bonding, BBQs, office lunches (pizza, always pizza), gala dinners, and any other excuse to have fun

Inclusion and equal opportunity employmentmobileLIVE is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status, or any other legally-protected factors. Disability-related accommodation during the application process is available upon request.Are you ready to join the award-winning team and help us accelerate digital transformation?

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