Lead Process Improvement Advisor - Quebec
PolyWorks View all jobs
- Quebec City, QC
- Permanent
- Full-time
- Supervising a team of process improvement advisors in the delivery of efficiency projects
- Supporting and guiding various teams in the implementation of improvement initiatives
- Defining, documenting, and optimizing organizational processes
- Preparing project and implementation plans, and ensuring proper follow-up
- Identifying improvement opportunities within the company’s business application ecosystem
- Deploying initiatives and actions that contribute to the achievement of the organization’s strategic objectives
- Participating in the analysis and definition of requirements for solution development, particularly involving collaboration tools (Salesforce, Microsoft 365, Jira, etc.)
- Training users on new processes and tools, and preparing training materials
- Maintaining consistency between deliverables and existing processes
- Ensuring compliance with established timelines, budgets, and objectives
- Organizing and facilitating meetings as well as working sessions
- Assessing project results against objectives, and stakeholder satisfaction
- Ensuring effective communication and supporting teams through the implementation of changes
- Hold a bachelor’s degree in engineering or administration with a management profile (or equivalent experience)
- Demonstrate a solid understanding of continuous improvement methodologies, including Lean principles
- Possess working knowledge of CRM/ERP management, administration, or programming (an asset)
- Have at least 10 years of experience in continuous improvement and in team management or supervision
- Master various tools, including Microsoft 365 (familiarity with SharePoint is an asset)
- Be fluent in French and English, both orally and in writing*
- Demonstrate a strong ability to work collaboratively and communicate effectively
- Possess strong analytical skills and a well-developed sense of organization
- Consistently seek improvement and show openness to change
- Demonstrate strong attention to detail
- Flexible work schedule, allowing for a good balance between personal and professional life
- Possibility of teleworking
- Competitive salary
- Group insurance and telemedicine service
- Free tea, coffee, and parking
- Sports and social activities as well as IMBand music group (check it out on