Manager, Pre-Sales Operations

Docebo

  • Toronto, ON
  • Temporary
  • Full-time
  • 28 days ago
Artificial Intelligence. Actual Impact.At Docebo, AI isn't just a buzzword - it's how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time-saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower).We're building the future of learning, and we're doing it with a team that loves to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people - not just in theory - you're in the right place.Still thinking it over? At Docebo, values aren't just posters on the wall - they show up in how we work every day. We lead with what we call the Docebo Heart: we trust each other, assume positive intent, and make space for the differences that make our team stronger.So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn.About This Opportunity:We're hiring a Manager, Pre-Sales Operations to support marketing and business development teams, the two most operations-heavy and dynamic teams in our Go-To-Market organization. You will own the systems, data flows, and AI-powered processes that Marketing and BDR teams rely on to find, engage, and qualify prospects. Your mission is to lead and guide a team to turn cutting-edge AI tools into a predictable pipeline engine.Please note: This is a 15-month contract position. \nWhat You'll Do:
  • Architect & optimize the AI-centric GTM tech stack
  • Evaluate, implement, and embed AI products (e.g., predictive lead scoring, intent data, generative-email sequencers, conversation intelligence) into GTM prospecting engine across solutions like Salesforce, HubSpot, Outreach, Gong, 6sense, Clay, n8n etc.
  • Optimize prospecting & routing workflows: Automate hand-offs from Marketing to BDRs, including AI-driven lead prioritisation and enrichment rules that boost conversion rates
  • Pre-Sales Tech Stack Ownership
  • Lead a team to own the pre-sales tech stack and continuously monitor and optimise components of the tech stack in favour of upcoming technologies
  • Own Pipeline Analytics
  • Use available reporting to understand for pipeline health, funnel velocity, and campaign ROI; surface insights that accelerate pipeline creation
  • Champion AI adoption & enablement
  • Work with Enablement teams to train GTM teams on best-practice playbooks, measure utilisation, and drive change-management initiatives that embed AI into daily workflows
  • Data Quality & Governance
  • Build and maintain high-integrity datasets through automated deduplication, enrichment, and validation
  • Set and enforce data governance standards across lead, contact, account, and activity data
  • Lead vendor selection & pilots
  • Run proofs-of-concept, evaluate ROI, and negotiate contracts for new revenue-system technologies
What We're Looking For:
  • 5+ years in Revenue, Pre-Sales, Sales, Marketing Operations within a B2B SaaS environment
  • Proven track record standing up or scaling AI/ML solutions in sales or marketing workflows
  • Hands-on knowledge of core GTM platforms-Salesforce (Sales & Marketing Clouds/Data Cloud), HubSpot, Salesloft/Outreach, Gong, Clari-and their APIs/integrations
  • Obsession with automation, AI, and systems thinking
  • Advanced analytics skills; comfortable translating data into actionable insights for executives
  • Excellent cross-functional communication; able to influence marketing, sales, finance, and data-science stakeholders
Why This Role Matters:
  • Pre-Sales is where strategy meets execution. This team depends on RevOps to make their work possible and this role is at the heart of it. The right person here will become a force multiplier for hundreds of conversations and millions in the pipeline.
\nBenefits & Perks 😍-Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you-Employee Share Purchase Plan-Career progression/internal mobility opportunities-Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)-WeWork partnership and “Work from Anywhere” programHybrid Office Model 🏢We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are “hybrid.” We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee's needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview.About Docebo 💙Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs ( ), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations(at) docebo.com. The e-mail should include a description of the requested accommodation and the position you're applying for or interested in.

Docebo