Quality Manager
Intertape Polymer Group
- Truro, NS
- Permanent
- Full-time
- Influence quality and productivity improvements through involvement in the development of new and improved procedures, process innovations and changes in culture.
- Provide direction and coordination for all quality activities and for other related functions that have effect on product or service quality.
- Continuously planning for future quality department operations and procedural improvements.
- Develop appropriate methods and equipment for use in the quality operations. This includes the development of quality systems for new products and processes as well as continuous improvement in existing products and processes.
- Provide statistical consulting and analysis services to all parts of the site, as well as Sales and Product Management.
- Direct the efforts to monitor and improve product and process efficiency by providing an independent audit function.
- Assure consistency of purchased raw materials by vendor certification, establishment or effective acceptance criteria and product monitoring.
- Responsible for serving as liaison between the site and its customers for management review of product performance, long term planning and problem resolution. Serves as location agent to resolve customer problems with product. Evaluate and disposition returned product.
- Develop quality systems for new product offerings.
- Leadership role in ISO9001 certification, which includes leading the quality council that promotes this effort.
- Liaison with corporate Research and Development activities for new product introductions, modification of existing products and customer complaints.
- Manage departmental budgets and perform all other duties as assigned.
- Bachelor's degree in science, engineering, business, or related field required.
- 5+ years of experience in a quality leadership role.
- Experience and understanding of a manufacturing environment.
- Strong communication, organizational, and project management skills.
- Excellent verbal and written communication skills for interface with external and internal.
- Proven ability to provide leadership for direction of the total quality efforts at the site.
- Experience with Lean, Six Sigma (Black Belt preferred), and ISO standards.
- Proven track record of delivering results through quality KPIs.
- A passion for continuous improvement and cross-functional collaboration.
- Competitive compensation and an extensive benefits package that support you and your family.
- Exciting career development opportunities, whether you are looking to enhance your skills or advance your career.
- A commitment to sustainability and eco-friendly innovation that influences everything we do - from designing eco-friendly products to minimizing waste in our production processes.
- A collaborative culture built around strong relationships, where your where your success is our success.
- A dedication to building a greener future while providing safe, supportive workplaces for our people.
- With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish!