
Operator Coffee Bar SW
- Kelowna, BC
- Permanent
- Full-time
Working as either a Starbucks Operator or Tim Hortons Operator is an opportunity to provide personalized service for our customers. Become a leader at one of our on-site cafés. There you will have the opportunity to become a coffee and tea expert, and polish you customer service skills in a fast-paced, dynamic and friendly environment.Job DescriptionKey Responsibilities
- Upholds and complies with company procedures, standards and policies in all situations
- Greets customers in a polite and friendly manner
- Demonstrates superior customer service in accordance with Safeway’s programs
- Oversees implementation of Safeway's and Starbucks' / Tim Horton’s merchandising programs Responsible for pricing, displaying, ordering and inventory control within the Department
- Responsible for the overall presentation, cleanliness and profitability of the Department, while providing excellence in superior customer service
- Supervise Department staff to include scheduling, training and assigning duties
- Ensure paperwork, as set by the Division is followed
- Process cash register payments by cash, cheque, credit card, gift card and debit
- Prepare hot and cold beverages, including specialty drink preparation
- Stocking and ordering product
- Perform all other related duties, as assigned by management.
- High School
- Previous Starbucks / Tim Hortons or Management experience preferred
- Ability to learn quickly
- Ability to work in a fast paced environment
- Highly motivated and team oriented
- Ability to communicate clearly and concisely in both oral and written form
- Possess strong customer service qualities
- Works in a safe and responsible manner
- Available to work flexible hours
- Evening and weekend availability is strongly encouraged
- Must be available to be scheduled anytime on Sunday (Alberta Only)
- Occasional lifting of up to 45 pounds
- Constant hand coordination, gripping
- Frequent computer and point of sale system use
- Frequent standing, bending
- Occasional walking, squatting