Network Specialist

Alberta
Permanent
Full-time

1 month ago

Network SpecialistDesignated office:Eastlink4910 46th Street,Camrose, AB.This position is:On-site - working all 5 days per week in the OfficeEastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV.We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.Reporting to the National Manager of Transport Operations, the Network Transport Specialist will be part of a team responsible for the Operation, Administration, Maintenance and Provisioning of Eastlink’s transport network. The incumbent will be responsible for performing end to end support of hardware and software on our core, and edge transport services. The incumbent will work with various departments on special projects including the installation new components in the transport network to grow value added services for Eastlink’s customer base within Canada.Responsibilities:

Maintaining National DWDM and SoNET Transport Networks.
Assisting the Facilities group in the vendor repair of Direct Current rectifiers.
Site maintenance routines include Direct Current plant battery assessment testing.
Performing hardware and software installation and upgrades on DWDM and SoNET platforms.
Using trouble-shooting techniques to resolve problems on Eastlink’s National network.
Working with the NOC and engaging vendor support on network troubles, providing 3rd level support, including Optical Time Domain Reflection (OTDR) testing for Outside Plant outages.
Working on special projects with other departments, including IT, Customer Solution Engineering, Transport, Data and Switch Engineering to help facilitate Eastlink’s growing network.

Qualifications:

Graduate of a bachelor’s degree in engineering or formal training in an Electronics/Electrical Program from a recognizable institution and/or relevant work experience.
Minimum of 4 years’ experience in the Telecom sector.
Knowledge of DWDM Networks is essential.
Knowledge of SoNET Networks is essential.
Experience with fiber OTDR methods is a benefit.
Experience with DSX wiring, ISP fiber and Ethernet cabling is a benefit.
Experience/training on a -48V DC Power system is a benefit.
Working knowledge of TCP/IP networks, operation systems such as UNIX, Linux, as well as fluency in Microsoft Office Suite and Windows is preferred.

Skills:

Must have strong communication and interpersonal skills.
Willingness to learn and upgrade technical expertise.
Self-motivated and team player.
Ability to deal with internal peers and customers in a professional manner.
Thorough Telecom technical understanding.
Process Development Skills.
Complete all assigned projects.
Ensure all records are updated and/or corrected within our design archives.
Ensure all notifications and Planned Work Activities are updated and sent to the NOC.
Timely restoration of outages.
Work with Engineering on moves, additions, grooming, and network build out.

Working conditions:

Responsibilities are regular 40-hour week in the office during daytime shift.
National and International travel may be required for network repair and project completion.
Responsibilities also include working overtime and doing shift work as required.
Participation in the after-hours On Call rotation as required.
A valid driver’s license and be bondable (pass security clearance check by police).

Why Choose Eastlink?Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.Get your career started with us and stay with us, your journey begins here!

Eastlink

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