Bilingual Application Engineer - Technical Solutions

Michael Page

  • Mississauga, ON
  • $63,000-67,000 per year
  • Permanent
  • Full-time
  • 19 days ago
  • Apply easily
Our client, major player in industrial automation technologies, serving more than 350,000 customers in 110 countries worldwide. They have 200 + offices in 46 countries, with annual sales of $6+ billion and 12,000+ employees worldwide.
  • Provide technical product and application support to internal sales teams and customers, both remotely and on-site as required.
  • Test customer samples to determine the most suitable hardware/software solution, and document findings in detailed technical reports.
  • Log and manage all support cases in the company CRM, ensuring timely resolution.
  • Coordinate with the global head office for research and preparation of new product launches.
  • Develop and deliver technical training for sales teams and customers, including product demonstrations and competitive insights.
  • Assist in preparing, maintaining, and troubleshooting demonstration equipment to ensure operational readiness.
  • Deliver presentations and demonstrations at customer sites, company facilities, and trade shows.
  • Provide continuous feedback to improve products, services, and customer experience.
  • Maintain product knowledge expertise, particularly for assigned sensors, cameras, and related devices.
  • Manage demo inventory and ensure accurate tracking of all equipment.
MPI ne fait pas de discrimination fondée sur la race, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression du genre, l'âge, le handicap, l'état civil, ou sur le statut d'un individu dans un groupe ou une classe quelconque autrement protégé par la législation applicable en matière de droits de l'homme. MPI encourage les candidatures des minorités, des femmes, des personnes handicapées et de tous les autres candidats qualifiés.MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicantsGlobal leader in Automation industry.Technical support for both pre-sales validation and post-sales implementation.
  • Bachelor's degree in Engineering (Mechanical, Electrical, Automotive, or similar) or a related technical discipline.
  • At least 1 year of experience in industrial automation, quality control, or a related field is an asset.
  • Strong communication and active listening skills, with the ability to explain complex concepts clearly.
  • Excellent prioritization and customer service abilities.
  • Bilingual in English and French is mandatory.
Our client, major player in industrial automation technologies, serving more than 350,000 customers in 110 countries worldwide. They have 200 + offices in 46 countries, with annual sales of $6+ billion and 12,000+ employees worldwide.They are seeking a technically skilled and customer-focused bilingual (French/English) Application Engineer.This role involves applying in-depth knowledge of our products and related peripherals to provide high-level technical support for both pre-sales validation and post-sales implementation. You will work closely with sales team and customers to test, develop, and optimize application solutions, as well as troubleshoot complex technical issues.This is a hands-on, varied position where you will contribute to the company's growth by delivering technical training, developing support resources, and assisting in the creation of technical marketing material.
  • Permanent position. Hybrid mode based in Mississauga (ON).
  • Internal promotion culture, they hire for long-term career growth.
  • Comprehensive health coverage (medical, dental, vision).
  • Paid vacation plus year-end holiday shutdown (December 25 - January 1).
  • Paid training program (3 months) with continuous professional development.
  • All travel expenses fully reimbursed.
  • Group RRSP plan after 6 months.

Michael Page