Quality Assurance Lead

Northwestern Polytechnic

  • Grande Prairie, AB
  • $65,952-93,792 per year
  • Permanent
  • Full-time
  • 2 months ago
True NorthAs the largest post-secondary institution in northern Alberta, Northwestern Polytechnic is a natural point of convergence for knowledge, skills, creativity, and collaboration. Striving to spark and empower success, NWP's mission is geared towards both individual and collective progress. NWP offers a wide variety of engaging and in-demand academic programs in certificates, diplomas, apprenticeships, and degrees. We exist wholeheartedly for the domestic and international students who call our campuses home, the distinctive communities and industries we serve, and the staff and faculty who honour us with their expertise and insights every day. While our potential as one of Alberta's newest polytechnics is ever-growing, we recognize the importance of having authentic and highly effective contributors by our side. We are currently recruiting individuals who are inspired by opportunity, driven by results, and aligned to NWP's core values of being responsive, innovative, and connected. Finding your fit in one of our specialized schools or departments means a bright future with competitive compensation, attractive benefits packages, reliable networks, high quality of life, and unparalleled learning community experiences. If you are looking to transform the post-secondary landscape with polytechnic education, research, and partnerships, Northwestern Polytechnic is your employer of choice.The RoleUnder the direction of the Director, Information Technology, the Quality Assurance Lead is responsible for the direction, coordination, implementation, and completion of quality assurance assessments related to program review and services provided to students. In support of evidence-based evaluations, the position will assist service-related departments in the design of appropriate key performance metrics, they conduct evaluation research, the reporting of results, and the formulation of short- and long-term recommendations. The position will assist the academic department in the successful completion of the program review process, optimizing, and improving, and aligning the process to CAQC standards. The Quality Assurance Lead will also coordinate activities within the institutional research department with respect to key accountability requirements, survey cycles, and data governance compliance. Fulfilling these responsibilities requires a broad range of research, evaluation, and project management skills.The primary responsibilities of this role include but are not limited to four core areas:
  • Academic program quality assurance: Provide leadership and expertise in optimizing and improving current quality assurance models for academic programs; review programs for adherence to established quality standards set by the Campus Alberta Quality Council
  • Assessment of student services: Provide leadership and expertise in the development and maintenance of effective evaluation models, methods, and systems for services provided to students, and aid service departments in carrying out evaluation activities
  • Institutional Research support: Coordinate and monitor the data collection and reporting of key accountability requirements of the Polytechnic, and key institutional surveys.
  • Data Governance compliance: Support the development, implementation, and continuous improvement of data governance principles of key performance metrics
What We OfferNWP offers lifelong learning opportunities through professional development & wellness programs, a competitive salary and compensation package and a student-centered culture that is vital to our community.Job RequirementsThe successful candidate will have completed a bachelor's degree in the Social Sciences, Business or Management, or related field. The bachelor's degree must include courses in evaluation methodology, quantitative and qualitative methodologies, and descriptive statistics. In addition, a minimum of two years of relevant experience is required. Preference will be given to candidates with a certification in Project Management (PMP or similar) and/or program evaluation (e.g. Credentialed Evaluator or similar).Necessary skills and attributes to be successful in this role include:
  • Demonstrated experience in program evaluation and project management in a post-secondary educational system
  • Superior problem-solving and leadership skills
  • Exceptional communication, interpersonal and conflict resolution skills
  • Experience in change management in a post-secondary educational system
  • Knowledge and awareness of the operation of a post-secondary institution and its responsibility to regional stewardship, promoting economic and community development of our region
  • Experience in conducting, and collecting and analyzing data from surveys, interviews and focus groups
  • Demonstrated ability to produce timely, reliable, and accurate analytics and reports
  • Extremely high level of attention to detail, data integrity, and accuracy
  • Demonstrated data analysis and visualization skills using Excel Power Query, PivotTables; NVivo or similar, Excel Charts, Pivot Charts, and slicers
  • Proficiency in Microsoft Office applications such as Word, Excel, PowerPoint and Outlook
  • Demonstrated ability to work in a fast-paced environment with multiple and changing priorities, meet deadlines with minimal supervision, follow instructions, and maintain confidentiality
  • Must possess a client-service orientation
How to ApplyOnly applications received electronically via the Northwestern Polytechnic website will be considered.We review all applications to select candidates whose qualifications and experience most closely meet our needs.Only applicants selected for interviews will be contacted. For general inquiries, please contact HR at .Thank you for applying to NWP!Appointment Date From:8/5/2025Appointment Date To:Salary Grade$65,952.00 - $93,792.00Organizational UnitNorthwestern Polytechnic -> Institutional Research and Planning -> Institutional PlanningLocationGrande Prairie, AB T8V 4C4 CA (Primary)

Northwestern Polytechnic