Senior Benefits Manager, Human Capital

MNP

  • Calgary, AB
  • Permanent
  • Full-time
  • 30 days ago
Description :Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.Make an impact with our National Human Resources - Benefits team as a Senior Manager. This diverse team of professionals are dedicated to cultivating and fostering our firm’s unique culture and values. As a trusted advisor, you’ll develop, advise, and facilitate best-in-class health, wellness, benefits and rewards programs, ensuring MNP continues to stand out as an employer of choice.MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.Responsibilities
  • Oversee the day-to-day operations of the MyRewards team, providing leadership and guidance to ensure concierge level service for Partners and team members
  • Organize and prioritize workload; manage multiple tasks, deliverables and projects
  • Performance coach and provide training with respect to product knowledge, claims experience, amendments, booklet updates and claim issues
  • Manage complex claim and coverage inquiries, raising appropriate issues to senior leadership as required
  • Complete merger and acquisition analysis through interpretation of benefits contracts and plan designs
  • Manage pension and benefit programs and services, making recommendations on plan enhancements and efficiencies
  • Lead administration of benefits transactions and related records maintenance carried out by the Benefits Advisory team
  • Oversee information updates in the HCMS and other records to accurately reflect benefit status related to benefits, and other employment information
  • Lead strategic initiatives as directed, contributing specialized expertise
  • Contribute to the development of new ideas and approaches to improve work processes
  • Manage vendor relationships and communications as required
  • Develop and maintain relationships with key stakeholders
  • Manage confidential and sensitive matters using discretion and diplomacy
  • Maintain flexibility to travel, as necessary
Skills and Experience
  • Certified Employee Benefits Specialist (CEBS) designation is preferred
  • Minimum eight (8) years of related industry experience with in-depth knowledge of group benefits, benefit products, pension and savings products, financial mechanisms as well as applicable legislation across Canada, ensuring corporate compliance and accountability
  • At least five (5) years of experience leading high performing teams
  • Experience within a brokerage, consulting, or carrier environment would be an asset
  • Proficiency in MS Office products with intermediate to advanced Excel skills
  • Proven ability to successfully mentor and support a team
  • Ability to diagnose and resolve issues with a natural inclination towards customer service
  • Ability to speak French and English (written and oral) is considered an asset
MyRewards@MNPWith a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more.Diversity@MNPWe embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

MNP