National Account Manager

Richmond, BC
Permanent
Full-time

10 days ago

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.Start YOUR career with DHL today…DHL Express currently has an opening for a National Account Manager in our office in Richmond, BC.How will you contribute to the success of DHL?

Initiate and maintain scheduled contact with assigned Customers at multiple contact levels
Analysis of Customer needs & activity using potentially more complex sales/service solutions
Inform/sell new products, programs, & services.
Target & secure strategic long lane business
Facilitate annual, or as needed, uprates
Achieve established sales quotas & KPI’s
Identify & secure automated shipping system opportunities at customer sites Develop & present proposals/quotes
Ensure appropriate width & depth within customer organization for DHL relationship
Present customer performance reviews on a scheduled basis
Maintain comprehensive customer profiles
Act as the liaison between customer and company resources.
Engage appropriate personnel as required.
Update management on competitive activity
Ensure Customer Management Relationship database is updated for Enterprise sales
Complete sales reports for Management
Achieve established sales revenue quotas
Customer margins, volumes and suppressions managed in compliance with Company standards
Meet pre-established performance standards i.e.: # of targeted customers, quality and # of targets closed; account profile

Do you have what it takes?

8+ years of experience in logistics sales; or 10+ years sales experience
Verbal & written proficiency in English
Demonstrated ability to infiltrate senior customer levels and represent value
Excellent interpersonal communication & probing skills, high aptitude for follow-up
Analysis and problem-solving skills
Knowledge of technology applications in business
Demonstrated drive, persistence & initiative
Implemented measurements & strategies to attain goals
Proven planning, organizational, time management skills

Thank you for your application. Those selected for an interview will be contacted.All applicants are required to pass interviews, a criminal background check for all countries lived in for the past 5 years, and other background checks in order to qualify for the position.We are an equal opportunity employer and believe we will succeed through the recruitment and development of staff who represent the broad diversity of the Canadian workforce

DHL

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