Bilingual Senior Specialist, Systems Administrator (IT Infrastructure)

Canada Mortgage and Housing Corporation

Ottawa, ON
$104,180-130,225 per year
Permanent
Full-time

1 day ago

Job Requisition ID: 11975Position Status: Permanent Full TimePosition Type: HybridOffice Location: Ottawa (ON); Montreal (QC); Toronto (ON)Travel Requirement: LimitedLanguage Designation: BilingualLanguage Skill Levels (Read/Write/Speak): CBCSecurity Requirement: SecretSalary: Our salaries generally range from $ 104,180.28 to $ 130,225.36 and are based on qualifications and experience.About CMHCThe work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.Join us and be part of a team that's committed to making a real difference and be part of something meaningful.What's in it for youWe've got the purpose, the people and the perks you need for a fulfilling career. Here's the comprehensive and generous benefits you get when you're a permanent employee:

Annual Paid vacation.
Annual individual performance incentive.
Defined benefit pension plan.
Comprehensive group insurance plan to support your well-being from day one.
Support towards your personal and professional growth with training, mentorship and more.
An inclusive workplace culture and environment.
While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the roleJoin the Infrastructure and Operations Team, in the Bilingual Senior Specialist, Systems Administrator (IT Infrastructure) position. In this role, you will be responsible for operating and continuously improving enterprise infrastructure services across on premises and hybrid environments. You will provide hands on senior level technical expertise across compute, network, storage, backup, and database platforms, supporting secure, reliable infrastructure through modernization, automation, and complex troubleshooting.What you'll do:

Administer and support enterprise infrastructure platforms, including server and virtualization, networking and voice/video, storage and backup, and database services.
Monitor, analyze, and optimize infrastructure availability, performance, and capacity, proactively resolving issues to prevent service impact.
Act as a senior technical escalation point, leading complex incident investigation, root cause analysis, and problem resolution in alignment with ITSM practices.
Lead and support infrastructure lifecycle and modernization initiatives, including upgrades, migrations, and cloud adjacent transformations.
Implement and maintain infrastructure security controls, patching practices, and hardening standards in alignment with cybersecurity requirements.
Support and continuously improve backup, recovery, and disaster recovery capabilities, including testing and validation activities.
Develop and maintain automation, tooling, and technical documentation to improve efficiency, reliability, and operational consistency.
Provide technical guidance, mentorship, and advisory support to infrastructure peers, contributing to continuous improvement and shared service accountability.

What you should have:

A bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. An equivalent combination of education and/or experience can be considered.
A minimum 7 years of experience in enterprise IT infrastructure administration.
Senior level expertise across compute/virtualization, networking (including voice/video), storage & backup, and database platforms.
Experience supporting on premises and hybrid cloud environments.
Experience in using the devops model, using Ansible and terraform to do automation, deployment and customization.
Strong knowledge of ITSM (Information Technology Services Management) processes (incident, problem, and change management).
Excellent troubleshooting and communication skills, with the ability to work in both French and English.

Technologies:

Infrastructure platforms: VMware, Hyper V, Nutanix.
Networking & connectivity: LAN/WAN, firewalls, VPN, voice/video technologies.
Core services: Enterprise storage, backup & recovery, MS SQL/DB2, Azure (hybrid).
Automation: Ansible, Terraform, Powershell, SCCM, AzureCLI, Microsoft Graph.

It would be great if you also had:

Experience supporting regulated or security sensitive environments, with an understanding of compliance and risk considerations.
Exposure to cloud platform operations and integration with on premises infrastructure, including hybrid environments.
Familiarity with enterprise architecture and infrastructure standardization, with ITIL Foundation (or equivalent) certification as an asset.
Industry certifications in infrastructure technologies (e.g., Microsoft, VMware, Azure, networking, backup, or database platforms) are considered assets.

Posting closing date: Note, the competition will remain active until filled.Standby and Call Back duties are a requirement of this position and will be subject to CMHC policies, including the Standby and Call Back Pay Procedure.Our commitment to diversity, equity, and inclusionWe're committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.CMHC is an inclusive workplace where diversity of thought - and of people - are recognized, valued, and considered essential to achieving our mission.What happens after you applyWe know that applying for a new job can be both exciting and daunting, and we appreciate your effort. . If you are selected for an interview or testing, please advise us if you require an accommodation.If you applied before and you were not successful don't worry - we're always posting new positions, so don't hesitate to give it another shot. We're excited to see what you bring to the table this time around!

Canada Mortgage and Housing Corporation

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