Supervisor - Confidential - FT

Calgary, AB
Permanent
Full-time

23 days ago

Supervisor - Security OperationsAbout CommissionairesCommissionaires is a trusted, not-for-profit organization with a proud Canadian history, providing professional security and customer service solutions nationwide. We are committed to service excellence, integrity, and creating meaningful employment opportunities within the communities we serve.Role OverviewAs a Supervisor, you will play a key leadership role in supporting frontline operations and ensuring service excellence. You will be responsible for leading a large team, providing day-to-day guidance, mentorship, and performance oversight while maintaining strong customer relationships and operational standards.This role requires a hands-on leader who is confident managing people, addressing challenges proactively, and supporting both employees and clients. The successful candidate will demonstrate strong judgment, technical competence, and the ability to adapt to changing operational needs while fostering a positive and professional team culture.Key Responsibilities

Supervise and support a team of approximately 25 Security Professionals
Provide coaching, mentorship, and performance management within a security environment
Ensure consistent adherence to post orders, procedures, and company policies
Maintain high standards of professional security presence, customer service, and conduct
Oversee daily security operations, including staffing, scheduling, and coverage
Support incident response, reporting, and escalation as required
Apply strong technical and operational security knowledge to decision-making
Participate in interviews via Microsoft Teams, as required

Required Qualifications

Supervisory experience leading a team of 25 or more employees
Minimum one (1) year experience in the Security industry
Valid Alberta Security Guard License
Valid Standard or Basic First Aid Certification
Strong leadership and communication skills with the ability to manage security teams effectively
Demonstrated ability to enforce standards while maintaining a positive team culture
Strong customer service focus within a security or client-facing environment
Flexible availability, including occasional evenings, weekends, and nights

Why Join Commissionaires?

Competitive compensation
Leadership opportunity within a respected and trusted security organization
Supportive, values-driven work environment
Potential relocation assistance

Commissionaires

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