Mid-Senior IT Professional (Multiple Opportunities)
Hire Resolve.com
- Hamilton, ON
- $95,000-150,000 per year
- Permanent
- Full-time
- Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise applications aligned to business needs
- Design, implement, and optimize secure, scalable environments (on-premises, hybrid, and cloud)
- Improve service performance through incident, problem, and change management aligned to ITIL practices
- Strengthen security posture through access controls, monitoring, patching, vulnerability management, and incident response support
- Partner with stakeholders to gather requirements, shape solutions, and deliver work to agreed scope, quality, and timelines
- Maintain technical documentation (architectures, policies, runbooks, and support procedures) to support operational resilience and audit readiness
- Drive automation and standardization to improve reliability, reduce manual effort, and support continuous improvement
- Support compliance-aligned delivery where required (e.g., privacy and security controls, audit support, regulated environments)
- Mentor junior colleagues and contribute to technical standards, governance, and best practices
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience)
- Typically 5–10+ years of progressive IT experience in one or more areas: cloud, cybersecurity, networking, systems, ITSM, DevOps, enterprise applications, or data platforms
- Practical experience with relevant tools and platforms, such as:
- Cloud: AWS, Azure, and/or Google Cloud
- Identity and access: Active Directory/Entra ID (Azure AD), SSO/MFA, RBAC
- ITSM: ServiceNow, Jira Service Management, or similar
- Security: SIEM, EDR, vulnerability management, endpoint security, monitoring
- Networking: routing/switching, firewalls, VPN, Wi-Fi, DNS/DHCP
- Automation/scripting: PowerShell, Python, Bash, Infrastructure as Code (e.g., Terraform)
- Strong troubleshooting skills, stakeholder communication, and documentation capability
- Professional working proficiency in English (written and verbal); French is an asset for some roles/regions
- Eligibility to work in Canada and willingness to complete role-appropriate pre-employment screening where required
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
- RPP - Group RRSP
- Group Life - AD&D - Critical Illness Insurance
- Paid Time Off Benefits
- Training & Development
We are sorry but this recruiter does not accept applications from abroad.