Business Analyst

Tornatech

  • Laval, QC
  • Permanent
  • Full-time
  • 30 days ago
Explore a career opportunity that deserves your attention!At Tornatech, our mission is to save lives.Do you have a keen eye for inefficiencies, a reflex for optimizing every step, and a passion for systems that work smoothly and intelligently? If you're thinking “value stream” even before your morning coffee, we want to talk to you.With us, you'll be at the heart of continuous improvement: ERP, data, processes, cross-team collaboration and more. Your analytical mind and hands-on approach will make all the difference in a company where every idea counts, and every project has a concrete impact.Tornatech is a global leader in the design and manufacturing of fire pump controllers with a strong international presence. From our sales offices in the United States to our production facilities in Belgium and Dubai, our products help safeguard lives in some of the world's most prestigious buildings such as Palm Jumeirah in Dubai and Apple Park in California.We're also proud to have been named one of Canada's Best Managed Companies since 2021.Here's Tornatech in action!Follow us on LinkedIn :Benefits
  • Flexible working hours;
  • Hybrid work model;
  • Group insurance and RRSPs after 3 months of service;
  • Employee assistance program and telemedicine;
  • Paid vacation during the holiday season;
  • 50% bus pass reimbursement;
  • Referral program;
  • Active social committee (go-karting, BBQ, billiards, escape games, bowling, raffles and more);
  • Micromarket service with quality products and free coffee;
  • A dynamic, motivating and innovative team!
Tasks and responsibilities
  • Analyze and optimize the company's business processes;
  • Participate in ERP evolution, configuration and continuous improvement;
  • Gather, formalize and translate operational needs into functional requirements;
  • Collaborate with user departments to identify inefficiencies and propose sustainable solutions;
  • Manage and document changes to systems and related modules;
  • Coordinate and support the testing, validation and release phases of changes;
  • Train key users and provide post-implementation support;
  • Define, implement and maintain performance indicators (KPIs) for monitoring processes and projects;
  • Perform data analysis and performance diagnostics;
  • Participate in cross-functional projects aimed at integrating ERP with other tools or systems (APIs, portals, mobility, etc.);
  • Produce project documentation: scope, objectives, expected benefits, and follow-up plans.
Ideal Candidate Profile
  • Training in engineering or industrial management (Bachelor’s degree preferred);
  • Working knowledge of ERP systems (strong asset);
  • Good command of IT tools: SQL, MS Office, CAD (asset);
  • Ability to support customers in Canada, Belgium and Dubai;
  • Team spirit, adaptability and openness to change.

Tornatech