Workday Configuration Lead Consultant
Manulife
- Toronto, ON
- Permanent
- Full-time
- Partner with key customers to deliver on cyclical activities (Performance Cycles, Annual Compensation Cycles, Goal Setting, etc.), leading improvements and problem solving related to the processes
- Serve as a solution domain expert, supporting the discovery, design, configuration, documentation, testing and post-implementation of HR system enhancements
- Act as technical support to create and maintain custom reports and dashboards in our various HR tools (Workday, Salesforce, PowerBi, etc.) to support our clients and the Advanced Analytic team
- Be responsible for configuration, testing and implementation of system upgrades, ensuring compliance with our process and procedures
- Create and maintain detailed configuration and standard Operating procedures (SOPs)
- Balance multiple concurrent projects that require inputs from multi-functional partners while leading expectations and impact on end users
- In a supporting role assist with impact assessments, regression testing and communication plans
- Stay ahead of the latest advancements and opportunities within our suite of HR technology (Workday, Cornerstone, Salesforce, EdCast etc.)
- Experience with Workday required
- 3+ Years of HRIS configuration
- 2 + recruiting, time off and time tracking configuration in Workday is preferred
- Functional experience working across the HR field supporting HR programs and cyclical events across Talent Management, Talent Acquisition, Compensation, Time and Absence
- Experience with large global organization and able to implement solutions under tight timelines and prioritize work effectively to deliver successfully
- Demonstrated experience handling highly sensitive and confidential information with discretion and professionalism within data privacy standards
- Experience with ADP Global View (PECI, PICOF, EXPR) an asset
- Workday Studio experience and/or Workday Pro Certification(s) an asset
- Experience with JIRA or use and configuration of Salesforce for Case Management or similar application an asset
- Experience working in agile environment an asset
- Excellent customer service, communication and relationship building skills, including assessing needs, building rapport, and managing expectations through open and frequent communication
- Deep technical acumen, logic, judgement, and decision making
- Proven demonstration of initiative and desire to build skills in new areas
- Solid understanding of data - how to obtain, how to interpret, how to use for analysis and to help drive decisions
- Solid consulting experience e.g., experience presenting, explaining complex functionality, developing ability to influence
- Exemplify ethics and uphold all data privacy and compliance policies
- A competitive salary and benefits packages
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills
- A focus on growing your career path with us
- Flexible work policies and strong work-life balance
- Professional development and leadership opportunities
- Values-first culture
- Delivering the promise of Diversity, Equity and Inclusion