Personal Lines Account Manager
Kuehne+Nagel View all jobs
- Mississauga, ON
- $58,000-72,000 per year
- Permanent
- Full-time
- Provide exceptional customer service to new and existing clients
- Manage routine policy servicing: documentation reviews, renewals, cancellations, and general account maintenance
- Research and investigate information to support strategic client decision‑making
- Participate in meetings, conferences, and project team initiatives
- Prepare all client‑facing documents, including invoices, letters, renewal packages, pink slips, and binders
- Quote, write, and upload new business in alignment with Nacora corporate guidelines
- Administer the client renewal process from start to finish
- Maintain organized electronic and physical client documentation
- Minimum 3 years of experience in a brokerage environment with a focus on personal lines.
- Active RIBO licence (required).
- EPIC system experience preferred; post‑secondary education considered an asset.
- Professional designations such as CAIB, CIP, CRM, or working toward one, are an asset.
- Strong understanding of the Property & Casualty insurance market and insurance operations.