Compliance Manager

Crossroads Staffing

  • Oro-Medonte, ON
  • Permanent
  • Full-time
  • 5 hours ago
Crossroads Staffing is seeking a Compliance Manager for a short-term assignment (2–3 months) with a strong possibility of transitioning into a permanent position within different roles in the company. This position is ideal for someone who thrives in a fast-paced environment, has strong organizational skills, and is passionate about maintaining high standards of compliance and service.Key Responsibilities:
  • Monitor incoming claims during work hours
  • Distribute Emergency and General Assignments via Xactimate to Project Managers
  • Manage incoming work from various channels and assign accordingly
  • Set up new assignments in internal systems
  • Ensure adherence to insurance program guidelines (timelines, OH&P, line items, etc.)
  • Maintain accurate and timely updates in all systems
  • Track job start and completion dates
  • Ensure emergency assignments meet 12- or 24-hour reporting requirements
  • Review and upload estimates within required timelines
  • Handle email notifications from Adjusters and forward to Project Managers
  • Communicate with Adjusters and internal teams regarding assignments
  • Oversee program compliance and communicate updates to the team
  • Generate activity and action item reports
  • Ensure all required documentation is signed and properly filed
  • Maintain professional conduct in all client-facing interactions
  • Build positive relationships with clients, insurance partners, and vendors
  • Deliver exceptional service that exceeds expectations
  • Follow company safety and workplace policies
  • Provide coverage for other administrative roles as needed
Qualifications:
  • Highly organized with strong attention to detail
  • Proficient in computer systems and quick to learn new software
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a dynamic environment
  • Strong customer service and follow-up skills
This is a temporary opportunity with the potential to become a permanent position based on performance and business needs. If you're looking to make an impact and grow within a supportive team, we encourage you to apply!Schedule: Monday to Friday, 8:00 AM – 4:30 PM
Compensation: Bi-weekly pay; overtime after 44 hoursWe are committed to an inclusive, barrier-free recruitment and selection process and workplace. If you are contacted for a job opportunity, please advise Human Resources of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.#ACR

Crossroads Staffing