Title: Associate Director, Stakeholder RelationsCompany: Ipsen Biopharmaceuticals Canada Inc.About Ipsen:Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!For more information, visit us at and follow our latest news on and .Job Description:SummaryThe Associate Director, Stakeholder Relations reports to the Business Unit Head, Neuroscience and Rare Disease, and has two key areas of responsibility: to develop and lead cross-functional strategies that support Key Opinion Leaders (KOLs) in the areas of Neuroscience (Neurotoxin Therapy), ultra-rare pediatric growth disorders, and bone dysplasias, and to build relationships and general advocacy partnerships with Patient Groups and community-based organizations across the Neuroscience and Rare Disease Business Units.This is a highly strategic, hands-on, and largely externally facing role involving relationship-building with physicians, patient organizations, and key internal and external stakeholders to provide value to Ipsen, physicians, and patient communities. Leveraging a deep understanding of political, economic, and business factors that influence the therapeutic area, this individual will generate insights through active internal and external cross-functional partnerships that will direct and inform brand strategy.The Associate Director, Stakeholder Relations will also develop and lead the strategy for Ipsen’s participation in key conferences and provide strategic direction and oversight to Ipsen’s Neuroscience and Rare-Disease-relateMain ResponsibilitiesKOL Management (70% of Role):Lead cross-functional strategy and tactic development for the following Key Opinion Leader customer groups: Physical Medicine and Rehabilitation, Neurology, Specialty Pediatrics (Endocrinology, Genetics, Rare Bone Disorders)Develop and maintain strong KOL connections. Through engagement and interaction with the KOLs, gather insights, identify, and anticipate trends and act on unmet client needs.Work with the Marketing and Medical teams to ensure key stakeholder strategies compliment the overall brand strategy and work in collaboration with brand team to execute on key priorities.Accountable for all Neuro/Rare-related marketing Advisory Boards. Works closely with Marketing, Medical & other key internal stakeholder teams to develop and implement the programs.Responsible for developing and maintaining the conference management strategy at Ipsen for all relevant Neuro/Rare medical conferences. Works closely with the Sr. Marketing & Operations Specialist to implement plan and facilitate cross-functional attendance at conferences.Identify market opportunities and customer priorities through competitive market analysis, positioning, and marketing strategy assessments. Invest in field time with Rare / Neuro Account Representatives to hear firsthand what the situation is with physicians and payors.Identify and develop breakthrough ideas or concepts that revolutionize the industry and can make a difference for patients.View situations or systems from multiple perspectives to ensure all angles are thoroughly examined and pertinent information acquired.Working with Medical Affairs to provide input to market needs for learning programs. Patient Advocacy (30% of Role):Builds a comprehensive engagement strategy for Ipsen Canada Neuroscience and Rare Disease patient advocacy that demonstrates Ipsen’s commitment to and understanding of patients and their patient journeys, their families and the greater Neuroscience and Rare Disease community.Works directly with Ipsen’s cross-functional Neuro/Rare team to advance Ipsen’s Global core areas for patient centricity: early patient involvement, the co-creation of impactful solutions, and bringing science to lifeLeads and executes collaborations with Patient Organizations / Patient Community / third-party organizations for Ipsen Canada.Through dialogue and partnerships with patient advocacy organizations, engages with key stakeholders to benefit patients, maps and builds strong, compliant, and trustful relationships with patient community and relevant stakeholders.Works with the patient community to understand the challenges they have when living with that condition and their request for more impactful treatments with the utmost care for integrity in all actions.Evaluates and manages funding requests for sponsorships, public policy and advocacy issues, disease information/awareness and education.Manages Patient Advocacy budget.Manages external agency relationships to execute projects, focus on spend and achieve of major goals. Report any potential adverse events/safety information or products complaints for Ipsen products to the Medical Information and Pharmacovigilance department, per company requirements.Knowledge & ExperienceKnowledge & Experience (essential):Minimum of ten (10) years of progressive experience in the pharmaceutical/biotech industryMinimum of five (5) years progressive sales and marketing experience, with experience creating and implementing sales and marketing strategiesKnowledge of pharmaceutical legal, compliance, regulatory, and medical processes requiredStrong written and oral communication, with the ability to adjust to meet the needs of customersCapable of holding challenging conversations with KOLs across all businesses, with the ability to shift thinkingStrong presentation skillsAbility to build strong relationshipsDemonstrated understanding of how customers use information across all channels and ideally experience in leveraging multiple channels to achieve education objectivesAbility to develop consistent, well-supported, competitive strategiesProven leadership, strategic, and analytical abilitiesProven ability to manage multiple priorities in a fast-paced environmentAbility to travel (40–50%)Knowledge & Experience (preferred):Experience (2+ years) in product launch, rare disease, and/or patient advocacyEducation / Certifications (essential):B.A. or B.Sc. degree requiredEducation / Certifications (preferred):MBA would be an assetLanguage(s) (preferred):Bilingual is preferredThe annual base salary range for this position is $130,000 - $190,000This job is eligible to participate in our short-term incentives program.The pay range displayed above is the range of base pay compensation within which Ipsen expects to pay for this role at the time of this posting. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and demonstrated skills.We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application.
