Parts Advisor
Drive Autogroup
- Whitby, ON
- Permanent
- Full-time
- Promptly meeting and greeting parts customers in a friendly and courteous manner.
- Supplying parts and accessories to retail customers.
- Efficiently providing parts to Technicians for vehicle repair and maintenance.
- Listening to customers' reasons for requesting certain parts and accessories.
- Offering appropriate parts or accessories to satisfy customer requirements.
- Providing accurate quotes for all parts or accessories recommended.
- Answering incoming telephone calls promptly and courteously.
- Shipping and receiving parts.
- Assisting with merchandising displays.
- Receiving payment or obtain credit authorization.
- Performing other tasks as required by management.
- High school diploma or equivalent.
- Valid Ontario driver's license and clean drivers abstract.
- Excellent interpersonal skills with an engaging attitude.
- Team oriented, flexible and focused on maintaining a high level of customer service.
- Ability to manager customer complaints and resolve conflicts.
- Organized and strong attention to detail.
- Ability to follow standard procedures.
- Flexible and open to change; take on special tasks as needed.
- Ability to work independently and take initiative.
- Competitive compensation plans
- Collaborative team dynamic and Family-like atmosphere
- Supportive work environment
- Health and wellness initiatives
- Community involvement activities
- Exciting company events
- Employee purchase plans and company discounts