
Fitch Learning | Learning Designer - Toronto, Canada
- Toronto, ON
- Permanent
- Full-time
- Work with clients, sales and subject matter experts to consult, design and document client learning requirements.
- Translate requirements into specifications such as charters, plans, requirements, etc.
- Design and direct end-to-end process from origination to production while ensuring high-quality outputs.
- Ensure the upkeep of appropriate systems, including process documentation that is in place to support the production.
- Ensure effective andragogical models are championed to facilitate the effectiveness of learning.
- Work with external suppliers, managing quality, cost improvements, and reducing time to market.
- Review learning against current procedures, providing feedback to ensure vendors and internal teams deliver high-quality and consistent content.
- Manage various products and maintain the existing learning library.
- Proven success in building and maintaining trusted client relationships.
- A track record of consulting on business challenges and successfully translating them into development solutions.
- Expertise in managing both remote teams and vendors for the delivery of learning solutions.
- Financial services experience or the ability to demonstrate high level understanding of financial service topics would be an advantage.
- Bachelor's Degree: instructional design, education, instructional technology, or a related field or 3 years in-role experience.
- Proficient in Articulate 360 or similar SCORM software creator.
- Design skills within the Adobe Creative Cloud.
- Familiarity knowledge and understanding of LMS systems.
- Experience in managing projects and in using project management tools and techniques.
- Strong analytical and problem-solving skills.
- Ability to adapt to changing priorities, work with global and work under pressure.
- Strong interpersonal and communication skills.
- Attention to detail and a commitment to quality.
- Excellent time management and organizational skills.
- Hybrid Work Environment: 3 days a week in office required based on your line of business and location.
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals.
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
- Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe.
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community.