Your Opportunity:We are looking for an experienced Unit Clerk (UC) to add to the 1 East Team. Unit 1 East is a 28-bed unit, focusing on the care of inpatient cardiology patients. The UC is responsible for delivering high quality care and customer service. It is essential that in this position the representative must be able to make independent decisions, work under minimal supervision, able to handle conflict and difficult situations, and have a high level of problem-solving skills to meet the needs of our patients and clinicians. You will be responsible for the efficient flow of communication between health professionals, departments, patients, and families while maintaining confidentiality of patient information. The UC is responsible for performing clerical, receptionist and booking duties for the unit, that include performing admission, discharge/transfer functions, answering telephone calls, using the call bell system, and monitoring unit and patient access. As the key point of first contact on inpatient areas and play a key role in fostering an effective team environment on the unit. The UC is an essential team member when unit emergencies arise and will be responsible for paging of physicians and other tasks to support the team. This is a fast-paced environment, requiring adaptability to workload changes by utilizing communication skills and knowledge to promptly report needs and changes as required. Demonstrates daily our Mission and Core Values is key. The UC is open to opportunities for learning and improvement, mentoring others and model a high degree of professionalism.Description:As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.
Classification: Unit Clerk
Union: AUPE GSS
Unit and Program: Unit 1 East Inpatient Cardiology
Primary Location: Royal Alexandra Hospital
Location Details: As Per Location
Multi-Site: Not Applicable
FTE: 0.00
Posting End Date: 17-APR-2026
Employee Class: Casual/Relief
Date Available: 27-APR-2026
Hours per Shift: 11.08
Length of Shift in weeks: Varies
Shifts per cycle: Varies
Shift Pattern: Days, Evenings, Weekends
Days Off: Other
Minimum Salary: $28.49
Maximum Salary: $34.62
Vehicle Requirement: Not Applicable
Required Qualifications:Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program. Additional Required Qualifications:Minimum 6 months Unit Clerk experience. Able to work in a fast-paced environment with continuous interruptions, noise, and changing demands. Able to lift, push, or pull more than 35 pounds. Bending, lifting, walking long distances at times as well as long periods of sitting is required. Computer keyboarding skills and proficiency in Microsoft Outlook, Word and Excel. Ability to prioritize and manage stress. Must be able to have difficult conversations with patients, other staff and visitors. Demonstrated ability to work both independently and as part of a team. Preferred Qualifications:Experience with Connect Care informatics system. Successful completion of a recognized course in medical terminology. Experience in process improvement.
