
People Consulting - Workforce Advisory - Manager HR technology- Toronto
- Toronto, ON
- Permanent
- Full-time
- Demonstrate a thorough understanding of complex HR technology and implementation concepts.
- Lead teams and work with a wide variety of clients to deliver professional services, in particular in change and organizational design. Develop and successfully manage to project budget.
- Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve a high quality deliverables and within expected timeframes. Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.
- Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends.
- Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
- Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. Keep up-to-date with current developments and trends in advisory services capabilities and industry knowledge.
- Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members across all practices to serve client needs.
- Flexibility and ability to travel; willingness to travel on short notice to meet client needs; travel is estimated at 30%
- Experience supporting people components of transformation, such as: ERP implementation, Change Management, Culture change, operating model and organizational design, strategic workforce planning, learning design and/or talent management
- Project management experience
- Excellent oral and written communication skills, including ability storytelling, adapting messaging and style to suit the needs of different audiences. Strong facilitation skills, including the ability to design meeting agendas or workshop activities to design creative solutions, build commitment to outcomes and drive decision making.
- Work collaboratively in a team environment (knows when to lead and when to follow)
- Experience managing staff on multiple projects and providing direction to team members
- Strong analytical and problem-solving skills
- High level of motivation and a self-starting attitude
- Strong work ethic
- Effective organization and time management skills with the ability to work under pressure and adhere to project deadline
- bachelor's degree and approximately 5-8 years of related work experience; or a graduate degree and approximately 4-6 years of related work experience
- PROSCI or other industry standard Change Management Certification considered an asset
- Experience in selling and delivering projects that cover the full life-cycle of assessment, design and implementation support
- A demonstrated curiosity to understand how and why a problem or issue exists
- A creative approach and be comfortable with ambiguity and finding new solutions
- High level of motivation and a self-starting attitude
- Ability to think outside of the box, and thrive on new challenges
- Support and coaching from some of the most engaging colleagues in the industry
- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you