Office Coordinator
- Vancouver, BC
- Permanent
- Full-time
- Greet and welcome visitors warmly and professionally.
- Answer incoming calls in a friendly, professional, and knowledgeable manner, directing them to the appropriate staff members.
- Manage visitor inquiries pleasantly and notify the appropriate staff member of their arrival.
- Attend weekly company meetings and take comprehensive minutes.
- Field new client inquiries over the phone and schedule care consultations.
- Maintain accurate client and CAREGiver records in the operating system.
- Demonstrate open and effective communication with the owner, colleagues, and CAREGivers.
- Ensure Home Instead standards are met and upheld.
- Assist with the hiring process for new CAREGivers, including handling employment inquiries and processing applications.
- Assist with making reference calls for prospective CAREGivers promptly.
- Support billing processes, including client invoicing and CAREGiver payroll.
- Assist with mailing client invoices and CAREGiver payroll.
- Process criminal background checks and Department of Motor Vehicle checks.
- Order and stock office supplies.
- Maintain supplies such as postage, paper, PPE, gloves, snacks.
- Perform other necessary functions as assigned.
- Excellent oral and written communication skills, with the ability to listen effectively.
- Ability to work independently, maintain confidentiality, and meet deadlines.
- Effective interpersonal skills, sound judgment, and good decision-making abilities.
- Demonstrates discretion, integrity, and fair-mindedness in line with company standards, practices, policies, and procedures.
- Strong organizational and prioritization skills for daily, monthly, and yearly tasks.
- Proficient in Microsoft Word and Excel.
- Proactive, enthusiastic team player who supports high-quality senior care delivery.
- Minimum of a high school diploma or equivalent required.
- One year of related business experience or a combination of education and work experience is considered.
- Valid driver's license required & car
- Team player environment. We are very hands on and work as a team!
- Opportunities for career advancement and professional development
- Team building events
- Benefits