Sales Manager
Dilawri Group of Companies
- Langley City, BC
- Permanent
- Full-time
- Establish long- and short-range goals as directed by the General Manager for the salespeople assigned as his/her responsibility.
- Guide the salespeople in setting their objectives on a long and short-range basis.
- Recommend to the General Manager the new car inventory to be carried by color, model, and equipment based on sales rate and current inventory.
- Set the gross objectives for assigned salespeople.
- Assist the General Manager in forecasting controllable expense elements for the New/Used Car Department.
- Set sales objectives for his salespeople and monitor weekly.
- Communicate with assigned salespeople to insure that the dealership's policies and procedures are understood.
- Follow up for enforcement of all policy and procedure requirements.
- Evaluate monthly the gross and volume performance of his salespeople.
- Perform daily one on ones with salespeople to monitor activities and assist with customers.
- Ensure that salespeople plan a day's work each day through phone calls, emails and appointments using the company CRM system.
- Hire, motivate, counsel and monitor the performance of all new/used vehicle sales employees.
- Supervise the salespeople to ensure that they follow up their owners on a planned contact basis through the company CRM system.
- Review salespeople's performance as shown on the Sales Consultants Review and develop specific training plans to reach their objectives.
- Recommend for dismissal any salesperson failing to meet company standards and policies.
- Conduct daily and weekly sales training meetings as directed by the General Manager to include completion of all Manufacturer training.
- Work with the salespeople on programs that will increase the new/used car gross.
- Work with salespeople and Finance office to increase the finance and insurance penetration.
- Hold the salespeople accountable in following the dealership's prospecting program to obtain maximum results through the company CRM system.
- Evaluate the performance of salespeople monthly including quarterly reviews.
- Coordinate the function of salespeople with the Service Department, Parts Department, and Business Office.
- Assist the General Manager in planning programs that will aid each salesperson in reaching his/her objectives.
- Coordinate the efforts of his salespeople to enhance the image of the dealership.
- Review the permanent records of performance for each of his/her salespeople and determine why the performance is above or below the stated goal.
- Assist in the development of advertising campaigns and other promotions.
- Coordinate with other Sales Managers in programs that will enhance his/her own personal and professional development.
- First hand mentoring from auto industry leaders
- Innovative, exciting work environment
- Employee discounts on vehicle purchases and leases
- Employee discounts on service and parts
- Career growth opportunities
- Competitive compensation
- Generous benefit package
- Exclusive Dilawri offers
- A true Family culture