Senior On-Site Service Specialist

Ricoh

  • North York, ON
  • Permanent
  • Full-time
  • 7 hours ago
Job Category: Service DeliveryDegree Level: High School GraduateJob Description:Senior On-Site Service SpecialistJob Duties & Responsibilities:Shift Hours: 10:00am - 7:00pm
  • Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight
  • mail to company personnel and/or designated drop-off points;
  • Delivery of mail and printing projects throughout the customers site;
  • Coordinating and preparing projects for printing, including electronic file conversion, document
  • scanning and enhancement from start to delivery;
  • Download jobs from email or print queue, sizing, reproducing, sorting and finishing;
  • Establishing and maintaining quality controls to ensure work accuracy;
  • Responding to first level phone calls from end users of equipment to determine the problem, clear
  • paper jams, run test copies and determine status of machines;
  • Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking
  • paper and general cleanness of work space;
  • Running reports, as required;
  • Keeping logs of downtime, repairs and meter charges of all copiers/printers on site;
  • Assistance with boardroom setups and tear downs
  • Loading and unloading dishwashers on each of the floors
  • Checking on and replenishing coffee supplies for each kitchen
  • Maintain and clean coffee machines each day.
  • Ordering and organizing supplies on shelfs/cabinets
  • Maintain coffee supply inventory, manage reorder quantities.
  • Other duties as required by manager.
About Us:Come Create at Ricoh:If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.Invest in Yourself:At Ricoh, you can:
  • Select the medical, dental, life, and disability insurance coverage that fits your needs.
  • Contribute to your financial security with Ricoh Canada's Retirement plan, with company matching contributions.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually.
  • Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Ricoh