Program Coordinator
University of British Columbia
- Vancouver, BC
- $4,971-7,142 per month
- Permanent
- Full-time
Situated within the Faculty of Medicine, the Division of Continuing Professional Development (UBC CPD)’s Rural Program supports rural physicians and other health professionals across BC with education, courses, and learning opportunities to support practice improvement, patient care and health care delivery. The Program Coordinator contributes creativity, project coordination skills, and educational expertise to growing the education and innovation capacity of the Division.The incumbent works under the direction of the UBC CPD Program Managers The incumbent assists the organization in supporting new opportunities for educational programs and other CPD initiatives and fosters partnerships with organizations concerned with rural medical practice and practice improvement. In addition, the incumbent is responsible for developing plans to identify learning needs for practitioners and to create programs to meet these educational needs using current as well as new and innovative methods of delivery.Organizational StatusThe incumbent reports to the UBC CPD Education or Program Manager, Rural Programs, UBC CPD. UBC CPD is a cost-recovery unit within the Faculty of Medicine, serving varied target audiences of practicing health professionals. The incumbent works in a fast-paced environment with a wide variety of physicians and other subject matter experts who develop and deliver curriculum. The incumbent works collaboratively with leadership and other staff at UBC CPD as well as a variety of community, provincial, national, and international partners depending on assigned projects.The incumbent may oversee program staff and has the latitude to delegate responsibilities and tasks as necessary to meet the goals and objectives of the Rural Program’s educational initiatives.Work Performed1. Project Coordination
- Implements and coordinates courses/programs/workshops for practicing physicians and other healthcare professionals
- Coordinates with stakeholders, course directors, and UBC CPD management to develop sustainable closer-to-home programming
- Maintains updated course inventory
- Responds to inquiries and requests from individuals/communities
- Provides orientation and overview of programming to CME Coordinators, physician leads, and local coordinators
- Works with UBC CPD Director and Project Managers, project advisors, and others to create project plans and proposals
- Develops and implements project management plan
- Creates, develops, and schedules programs
- Assesses perceived and unperceived learning needs for BC physicians
- Provides outreach and educational expertise that guides project development and agenda formulation
- Identifies groups with similar education mandates to collaborate on joint education initiatives, including rural skills enhancement education (e.g., Rural Education Action Plan)
- Identifies opportunities for program growth and innovation
- Develops and writes program marketing and learning materials, collaborating with Digital Marketing and Creative Learning teams as needed
- Develops and disseminates program policies and guidelines with both external and internal parties
- Encourages and incorporates inter-professional education, including nurses and other healthcare practitioners and providers (where applicable)
- Provides guidance to physicians and others in the design, accreditation, and coordination of CPD events
- Assists the organization in seeing new opportunities and new partnerships for educational programming
- Work in synergy with other UBC CPD projects with vision of providing high quality education to physicians and other health care professionals
- Develops evaluation strategies and plans, and implements evaluation activities
- Drafts publications and conference abstracts and presents evaluation and research findings
- Develops and conducts surveys; performs data preparation, collection, entry and analysis (qualitative and quantitative)
- Builds understanding of medical context and develops appreciation for key factors affecting medical practice
- Builds networks and maintains a close working relationship with key project partners (e.g., BC Health Authorities, CME Coordinators, UBC CPD Medical Leads, and other key provincial and national partners)
- Supports and integrates other UBC CPD initiatives and educational opportunities
- Develops, refines and maintains project budgets with input from the Project Manager
- Develops budgets, amends plans based on projected revenue, works with financial staff on post program financial statements
- Supports the preparation of program status and financial reports for internal and external stakeholders
- Supervises and delegates duties and tasks where appropriate
- Produces quarterly and annual reports, as required
The incumbent works under the general direction of the Program or Education Manager, Rural CPD. In addition, this individual works with a degree of independence and meets regularly with senior staff to review performance and give an overview on the portfolio. At a project level, the incumbent receives direction from project leads and Medical Directors, some of whom may not work in the same location.Supervision Given
May be responsible for the supervision of research staff/assistant, temporary staff or technical staff.Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum of two years of related experience, or the equivalent combination of education and experience.- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusionPreferred QualificationsEducation
- University degree in adult education, social sciences, or another area that directly relates to the provision of continuing professional development for physicians in BC is preferred
- Experience in educational implementation, training, evaluation, and grant/proposal writing is an asset.
- Experience in the CPD domain with sensitivity to the context of health care delivery and knowledge of the BC medical system contextualized to practice preferred
- Experience in an administrative role with demonstrated experience in a cost recovery environment is an asset
- Working knowledge of both traditional and online methods of course delivery preferred
- Experience working with learning management systems LMS, particularly Moodle, an asset
- Database experience an asset; data analysis software SPSS or equivalent preferred
- Experience with the requirements and procedures of educational research, including experience with a variety of research traditions and methodologies preferred
- Experience working with the medical community an asset
- Effective oral and written communication, interpersonal, project management, time management and organizational skills required
- Effective supervisory skills and ability to motivate employees and colleagues
- Knowledge of remote technologies used to deliver education an asset
- High level of proficiency in MS Word, Excel, PowerPoint as well as e-mail and Internet required
- Ability to prioritize work, multi-task, and meet deadlines
- Demonstrated ability to work effectively both in a team environment and independently, build relationships and work collaboratively with project leadership and partners as well as all others involved in the delivery of educational initiatives
- Ability to exercise tact, discretion, show initiative and good judgment
- Ability to travel, work some evenings, weekends and/or occasional early mornings as required for program delivery