Lead Associate, Pension Outsourcing
Willis Towers Watson
- Toronto, ON
- Permanent
- Full-time
- Serve as primary, daily contact to clients on delivery of services
- Review work and deliverables of Analysts
- Raise issues as appropriate to Consultants/Senior Consultants
- Enhance your expertise in retirement plan design and administration
- Be on a career path with growth and advancement
- Employ the most cutting-edge tools and resources and work with top talent in the industry
- Review moderately complex benefits calculations and trust instructions
- Collect, manipulate, reconcile, and review participant data – identifying and resolving issues as they arise
- Resolve complex plan provision questions and issues surfaced by clients and colleagues
- Create internal administration manuals for clients if one does not exist
- Follow and update documentation materials as directed
- Employ Towers Watson’s Professional Excellence tools and concepts to ensure efficient and quality output/service delivery
- Adhere to plan documents and government regulations in administering plans
- Manage and coach team to ensure progress against established budgets, timelines and quality standards
- Deliver on projects to meet or exceed client expectations
- Increase efficiency within client teams by identifying ways to improve processes
- Develop and train less experienced Analysts
- 6 to 9 years defined benefits plan administration and manual calculation experience required
- Bachelor’s or Master’s degree in mathematics, statistics, finance or any other major with significant quantitative course work; with a strong academic record
- Strong knowledge of the fundamentals of defined benefit plan design
- Strong analytical and problem solving skills
- Solid expertise in Microsoft Excel and Word
- Strong attention to detail
- Professional, client-focused approach to colleagues and assignments
- Seeks out experiences that may change perspective or provide an opportunity to learn new things
- Ability to organize, set priorities, work independently and complete multiple projects within established deadlines