Manager, Operations and Maintenance, Facilities

• Provides strategic leadership for campus operations and maintenance services across infrastructure, buildings, systems, and life safety equipment.
• Leads organizational and operational change initiatives that enhance service delivery, resource use, and overall effectiveness.
• Manages operational and multi-year budgets, staffing plans, maintenance programs, and renewal initiatives with a focus on sustainability and fiscal stewardship.
• Manages the full employee lifecycle of supervisory and skilled trades staff including hiring, workload distributions, professional development, and performance management, including issuing progressive discipline.
• Develops and implements short- and long-term maintenance strategies, service level agreements, and operational plans aligned with academic, research, and institutional priorities.
• Manages operational performance and accountability within the department by monitoring organizational standards for consistent application and resolving complex operational issues across assigned teams and work environments.
• Manages workplace culture and team effectiveness by addressing unproductive behaviors, and interpersonal conflict, and fostering a professional, high-performance work environment.
• Establishes performance metrics, reviews operational outcomes, and implements service improvements with appropriate quality controls.
• Builds and sustains collaborative relationships with campus partners, academic units, and internal stakeholders to address needs and priorities.
• Is accountable to the Facilities Team Charter and is aligned with the purpose, vision, and values and holds themselves and each other accountable to it.
• Monitors compliance with university policies, collective agreements, occupational health and safety requirements, and regulatory standards.
• Contributes to leadership initiatives, cross-functional projects, and institutional priorities.
• Participates in planning and stewardship of capital renewal and major maintenance initiatives.
• Communicates and acts in a respectful and professional manner, collaborates effectively, abides by policy, and contributes to a positive and productive work and learning environment.
• Builds and leads diverse teams, champions inclusive leadership, and values different perspectives.
• Engages in and supports the understanding and growth of employees with the frameworks, initiatives and activities relating to equity, diversity and inclusion and Indigenous engagement.
• Undertakes related duties, as assigned, consistent with the nature of the position.

• A bachelor's degree in operations management or related field.
• Facility or property management training or professional designation is an asset.
• Minimum of five years of related experience in management or leadership roles within service-oriented, complex operational environments.
• Experience in facilities operations, maintenance, construction, or large-scale institutional commercial, or industrial environments.
• Experience in a unionized environment is an asset.
• Knowledge of applicable codes, legislation, regulatory frameworks, and industry standards related to facilities management.
• Demonstrated ability to lead teams, including coaching, performance management, and workforce planning.
• Strong financial and business acumen with experience managing operational and multi-year budgets.
• Strong relationship building skills with the ability to collaborate effectively with a wide range of stakeholders in a diverse and inclusive environment.
• Excellent interpersonal and communication skills.
• Strong change leadership skills.
• Proficient computer skills, including Microsoft Office applications, enterprise systems, AiM, Banner, and PeopleSoft.

University of Saskatchewan