Programs and Community Outreach Assistant, Onsite Gallery
OCAD University View all jobs
- Toronto, ON
- $21.46 per hour
- Permanent
- Full-time
- Programs and Community Outreach Assistant will have some general familiarity with, or the willingness to learn, the following skill set:
- Assist with the planning, development and execution of a variety of public programs
- Provide administrative support to programs and events: inventory, supplies, attendance sheets, set-up, and take-down, facilitate program evaluations.
- Create visitor experience report by compiling the data information based on Gallery Visitor Survey and develop a marketing strategy to enhance visitor experience
- Provide research support and implement actionable recommendations for improving accessibility at Onsite Gallery
- Provide support and shift back-up to front-desk gallery attendants
- Monitor participation levels and demographic data of workshop participants to inform program development.
- Support development and research for exhibition educational guides
- Assisting with the research and arrangement of community outreach initiatives that can inform our gallery and events/workshop activities.
- Uphold an inviting gallery environment to foster positive and memorable experiences for all visitors, ensuring they feel welcomed, valued, and supported during their visit
- Daily engagement with Onsite Gallery’s public social media applications
- Create social media content and graphics for Instagram, Facebook, X (formerly Twitter) LinkedIn and Eventbrite
- Support, manage and develop the promotional activities of events e-blasts
- Monitor and engage with the audience on social media platforms.
- Ensure all content meets brand guidelines, is error-free, and adheres to best practices for digital content creation and accessibility.
- Excellent verbal, speaking and written communication skills and strong interpersonal skills
- Demonstrated ability to be self-motivated with the ability to think and act strategically, take direction, work effectively, and show initiative
- Ability to work effectively both independently and as part of a team
- Ability to problem solve effectively in an independent manner
- Advanced computer skills, including MS Office, Windows, and working knowledge of Adobe design software and social media platforms (including analytics)
- Ability to learn new technologies, programs, and procedures quickly and retain information
- Support Gallery in-person and virtual events, hospitality and engagement
- Produce digital photographic and video documentation of gallery programs and content
- Assist Onsite Gallery staff with researching, developing, and implementing accessibility measures to support inclusive exhibitions, programming and visitor experiences
- Enrolled in a post-secondary degree program in a related field (e.g. Museum Studies, Curatorial Studies, Marketing, Communications, Visual Culture, etc.)
- Previous experience with hospitality service
- Comfortable with speaking in public for all age levels
- Minimum of one (1) year of museum education, marketing & communications experience, preferably in an arts and culture setting, or equivalent combination (hospitality) of education and experience
- Strong written, speaking and verbal communication skills with attention to detail.
- Basic understanding of marketing principles and communication strategies.
- Ability to multitask, prioritize assignments, and meet deadlines in a fast-paced environment.
- Creative thinking and problem-solving skills.
- Proficiency in Microsoft Office suite, Adobe Creative Suite and familiarity with social media platforms.
- Strong editorial skills for written content
- Comfortable working within Apple and Google environments, with proficiency in Microsoft Office and the ability to communicate clearly and professionally, both orally and in writing
- General interest on contemporary art
- Proficient digital photography and video-recording skills required