Claims Adjuster – Casualty & LitigationJoin a dynamic claims team that combines sharp attention to detail with a strong focus on delivering exceptional customer experiences. This role involves handling a diverse portfolio of claims across multiple lines, including Auto, Commercial General Liability, Directors’ & Officers’, and Professional Liability.You’ll be responsible for conducting prompt investigations, assessing coverage, determining liability and damages, and working closely with third parties and legal counsel to bring files to resolution.What you’ll be doing:Managing intermediate to complex claims, including litigated filesConfirming coverage and completing liability investigationsPreparing concise file summaries for reporting, large loss reviews, and reinsurance purposesMaintaining an organized and efficient day-to-day workloadDelivering a top-tier customer experience throughout the claims processWhat we’re looking for:Post-secondary education in insurance or a related fieldCIP designation completed or in progress (asset)Minimum 3 years’ experience handling liability claimsCommercial lines experience (asset)Strong technical skills, particularly with MS Office SuiteExcellent communication skills with claimants, brokers, and legal counselWhy you’ll love this role:Hybrid work model – 50% in-office, 50% remote for the best of both worldsCompetitive salary plus employee share purchase plan, pension, RRSP, and staff insurance discountsComprehensive health and wellness benefits from day oneProfessional development support including CIP, FCIP, CRM and leadership programsA workplace that values community giving with donation matching and volunteer daysIf you’re ready to take on complex claims work in a supportive and growth-focused environment, we’d love to connect.
