Customer Service Representative (contract) - Bilingual (English, French)
- Ottawa, ON
- $23.00-25.00 per hour
- Permanent
- Full-time
Location: Ottawa East (on site Monday to Friday)
Salary: $23.00 - $25.00 per hourAre you available for a 2-3-month contract and eager to apply your experience in customer service within a small, team-oriented office setting?As a Customer Service Representative (CSR) you are responsible for serving customers in person, via phone, email or online chat.Responsibilities include:- Provide a high standard of service by being prompt to respond to enquiries.
- Ensure client complaints are addressed, managed professionally providing a positive resolution.
- Update client accounting information.
- Create an awareness for industry events, promotions and new products.
- Support shipping and warehouse as needed.
- Provide general support to the team.Qualifications:- Post-secondary education.
- Two years of experience in client service with the ability to work under pressure, demonstrate tact and professionalism.
- Proficiency using a variety of software programs, strong keyboarding skills.
- Strong communication skills in English, written & spoken; ability to speak French is a must.
- Must be able to lift 50 pounds when needed.For more information, please forward resume to Cindy Larocque at cindy.larocque@quantum.ca.REFER AND EARN A $50 GIFT CARD! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.Services de Gestion Quantum LtéeDepuis sa fondation à Montréal en 1968, Quantum a acquis une renommée enviable et est devenue le partenaire de ressources humaines de choix des entreprises privées ou du domaine public. Notre mission d'excellence et notre engagement indéfectible...
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