Seasonal Associate- FIFA POP UP
POP MART Americas Inc.
- Surrey, BC
- Temporary
- Full-time
- Greet customers with a smile, spark friendly conversations, and learn about their shopping needs.
- Be a POP MART brand expert—share insights about our characters, collectibles, and company story.
- Offer thoughtful product recommendations and assist customers in making informed choices.
- Keep the store looking its best—clean, organized, and inviting.
- Maintain crowd control and ensure store safety regulations are followed.
- Process purchases using the register and handle transactions accurately.
- Receive and organize shipments; help keep the stockroom neat and efficient.
- Drive sales of key products, including Blind Boxes, MEGA collectibles, and accessories.
- Must be able to work flexible hours, including nights, weekends, and holidays.
- Availability to support peak business periods, including evenings, weekends, and holidays, is required in accordance with applicable local scheduling laws.
- High school diploma or equivalent (some college is a plus!)
- At least 1 year of experience in retail, hospitality, events, or customer service preferred.
- Energetic, friendly, and confident interacting with customers.
- Able to multitask in a busy environment and stay calm under pressure.
- Willing to learn and excited about POP MART's mission and products.
- Must be at least 18 years old.
- Multilingual abilities are a plus!
- Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
- Ability to stand and walk for extended periods (up to 6–8 hours per shift)
- Ability to bend, kneel, reach, and climb ladders or step stools safely
- Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
- Able to work in a fast-paced environment that may require quick movements and multitasking
- Ability to work in varying temperature conditions, including stockroom and receiving areas
- Manual dexterity required to operate standard stockroom tools (e.g., box cutters)
- Networking opportunities within the industry
- Market-competitive packages
- Opportunities to learn and lead
- Career development