IT Director

Robert Half

  • Calgary, AB
  • Permanent
  • Full-time
  • 21 days ago
Job Description:About the RoleOur client, a mid-sized but growing organization, is seeking a hands-on Director of Infrastructure & Operations for an initial 3-6 month contract with the possibility of converting to a permanent role. This leader will oversee IT infrastructure, network, and operations functions through a period of significant modernization and change. The position offers an opportunity to make an immediate impact by providing strong leadership, reducing technical debt, and guiding a talented but junior-heavy team toward operational excellence.Key Responsibilities:
  • Provide hands-on leadership and mentorship to the Infrastructure & Operations team, guiding them through project execution and capability development.
  • Oversee and drive multiple in-flight initiatives, including:
  • Phone system replacement (may be completed during contract term)
  • Data center consolidation (from two sites to one) with hardware, OS, and software upgrades
  • Integration of systems and infrastructure from a recent acquisition
  • Network standardization and redesign to elevate performance from “acceptable” to “excellent”
  • IT infrastructure modernization to support growth and operational resilience
  • Assess current infrastructure and operational processes; identify gaps and implement best practices.
  • Architect and implement the future-state infrastructure strategy, ensuring scalability, security, and efficiency.
  • Manage contractors and internal resources across networking, server infrastructure, cybersecurity, and helpdesk functions.
  • Partner with cybersecurity to align with the NIST framework and support ongoing security initiatives.
  • Ensure operational stability while executing catch-up upgrades and eliminating technical debt.
Requirements:Qualifications:
  • 10+ years of experience in IT infrastructure and operations, including at least 5 years in a leadership capacity.
  • Strong technical expertise across:
  • Networking: Fortinet solutions
  • Server & Virtualization: VMware (primary) and Hyper-V
  • Cloud: Microsoft Azure
  • Security: General cybersecurity knowledge, with familiarity in applying NIST framework
  • Proven track record in data center operations, network redesign, infrastructure modernization, and acquisition integrations.
  • Experience managing mixed teams of junior and senior staff, including contractors, and fostering skill growth.
  • Ability to operate both strategically and tactically and comfortable being hands-on when needed.
  • Excellent communication skills with the ability to influence stakeholders and drive change.
  • Strong problem-solving skills with the ability to navigate legacy systems and high-turnover environments.

Robert Half