
Sales Operations Specialist
- Vancouver, BC
- $100,000-120,000 per year
- Permanent
- Full-time
- Passionate about our core values: communication, sustainability, inclusion, impact, and innovation
- Passionate about renewable energy and eager to help drive operational efficiency and cost reduction
- Motivated by a customer-centric approach and focused on creating value
- Adaptable and skilled at managing multiple competing priorities, approaching challenges with curiosity
- Comfortable at engaging with solar farm site supervisors to discuss maintenance plans and collaborating with OEMs to address performance challenges
- Collaborate with GTM teams on planning and forecasting; surface bottlenecks and drive process improvements
- Partner with the CRO and senior leadership to translate GTM strategy into an operational roadmap with clear OKRs and timelines
- Maintain HubSpot as the single source of truth for GTM through lifecycle definitions, field standards, dedupe rules, and GTM-specific data governance
- Optimize GTM workflows (lead routing, territory assignments, opportunity stages) to increase velocity and SLA adherence
- Administer HubSpot and Sales and Marketing tools day-to-day: manage access/permissions, perform data quality checks, and resolve support tickets for GTM teams
- Build and maintain GTM dashboards; monitor GTM KPIs and alert owners to anomalies
- Document GTM processes and deliver user training to ensure adoption of new tools and workflows
- Proven ability to define and optimize the GTM funnel from lead generation to closed-won
- Support the CRO in applying the agreed GTM rules of engagement for leads and accounts
- Own the GTM tech stack roadmap: evaluate, select, implement, and integrate HubSpot-adjacent apps used by Sales and Marketing
- Lead GTM analytics: define GTM metrics (e.g., pipeline velocity, lead-to-close rates), run cohort/conversion analyses, and present insights that inform GTM decisions
- Monitor GTM performance against sales and marketing targets and recommend adjustments
- Skilled in diagnosing funnel friction and driving data-informed improvements
- 3–5 years of experience in Sales or Revenue Operations, ideally in a SaaS or tech environment
- Strong understanding of GTM processes and CRM best practices
- Proficiency with HubSpot (HubSpot Admin or Operations certifications are a plus) and familiarity with tools like ZoomInfo, Gong, LinkedIn Sales Navigator, Confluence, and note-taking AI tools
- Solid analytical skills and experience with Excel/Google Sheets
- Excellent communication skills; ability to present complex ideas simply
- A proactive, collaborative mindset and comfort working across functions in a fast-paced environment
- Comfortable working with distributed, global teams across multiple time zones
- Experience in the renewable energy sector
- The opportunity to work in an inclusive and diverse workplace that values and supports your growth
- A chance to be part of a team dedicated to reducing environmental impact
- Opportunities for professional development, mentorship, and career growth
- Medical and dental insurance coverage