
Supervisor - Port Hardy
- Port Hardy, BC
- Permanent
- Full-time
- Leading the store team, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.
- Supporting the management team in achieving operational excellence through customer experience, health and safety, food safety, merchandising, and front end operations.
- Providing support across departments as needed to maintain service and operational standards.
- Supporting with team member related initiatives as requested.
- Communicating key messages to the store team to ensure alignment with business objectives.
- Reviewing business/HR metrics and dashboards to monitor store performance.
- Assisting the management team with implementing strategies to grow sales and customer loyalty.
- Supporting with centre of store inventory as well as department stocktaking as required.
- Performing all job duties throughout the store as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.
- 2-4 years of retail experience.
- Leadership experience is an asset.
- Food Safe Certification.
- A post-secondary education in a business related field is an asset.
- Experience and/or knowledge with:
- Achieving sales targets and profitability.
- Financial planning and budgeting.
- Developing and executing merchandising plans.
- Human Resources (e.g. recruitment, training, development and coaching).
- Employee Relations and knowledge of the collective agreement (if applicable).
- Scheduling.
- Proficiency with computer applications.
- A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative, and awareness.
- Self-aware, empathetic, and possess a high level of Emotional Intelligence (EQ).
- An effective communicator, with interpersonal and relationship building skills.
- Effective in collaborating with others to achieve business objectives.
- Able to thrive in fast-paced, dynamic environment, delegating and prioritizing efficiently.
- Committed to maintaining store standards with a strong attention to detail, ensuring operational excellence.
- Able to take initiative and have strong problem-solving and decision-making abilities.
- Get paid every Friday!
- Exclusive team member offers and discounts.
- Benefits & pension eligibility.
- Wellness and team member assistance program.
- Educational reimbursement & scholarship opportunities.
- Opportunities to learn and grow.