Senior Security Consultant

Akamai

  • Ottawa, ON
  • Permanent
  • Full-time
  • 1 month ago
Job Category: Security ConsultantJob Description:Do you relish the prospect of providing end to end support across multiple product suits?Would providing consultancy to influence customers' Internet strategies excite you?Join our prestigious Professional Services teamOur Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai solutions for our clients. We collaborate to solve problems, innovate and work to continuously improve for our customers and our team. We provide technical services across web, media, enterprise and security products.Partner with the bestYou'll be the security contact, ensuring the integration and support of customers. Acting as a trusted consultant, you'll learn and implement creative solutions helping customers leverage Akamai's products. As a Senior Security Consultant, you will be responsible for:
  • Being the central point of contact for customers and leading the integrated account team delivering customer success
  • Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged
  • Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery
  • Communicating with internal, external customers and partners to share information and deliverables
Do what you loveTo be successful in this role you will:
Have 8 years of relevant experience and a Bachelor's degree in Computer Science, or related field
  • Demonstrate experience in a customer-facing role within the information technology industry
  • Show understanding of working with network technologies, web security or media related technologies, methodologies and/or architectures
  • Have a natural ability to engage, influence and build trusted relationships with customers in difficult environments
  • Demonstrate experience in delivering technical projects with an ability to manage multiple priorities
  • Be a good team player, able to collaborate, prioritize, and solve problems in a fast changing environment
Work in a way that works for youFlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.what makes Akamai a great place to workConnect with us on social and see what life at Akamai is like!We power and protect life online, by solving the toughest challenges, together.At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.Working for youAt Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.About usAkamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.Join usAre you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Akamai