Polo Factory Store - Associate Manager
Ralph Lauren
- Alberta
- Permanent
- Full-time
- Support the General Manager in analyzing business trends and strategic planning of business initiatives for your store location
- Understand and educate your team on sales and profit performance tools and resources
- Create a consistent customer experience aligned to RL brand expectations by supporting the store vision
- Assist in the creation of the store client development strategy and lead community outreach in your market
- Execute the talent strategy set for your store, collaborating with the General Manager to build and develop a team with the customer at its core, who can deliver the store vision
- Drive networking and recruitment activities in your store market
- Actively engage in ongoing talent development conversations, providing employees coaching, feedback and learning opportunities
- Maintain exceptional productivity standards through managing processes and store execution, including supporting with inventory control and management to achieve store shrink goals.
- Champion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business result
- Uphold all company policies and procedures
- Provide feedback to General Manager & District Director, identifying high profit potential and category business trends for your store market
- Ensure sales floor and all store standards exceed expectations at all times
- Create an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus Areas
- College Degree or equivalent a plus
- Retail Management or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
- Ability to effectively communicate with customers and store personnel
- Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
- Ability to operate the register, stand, move and walk for multiple hours
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers.
- Business acumen
- Strong planning and prioritization/time management skills