Workforce Planning Advisor
University of Waterloo
- Waterloo, ON
- $70,099-87,623 per year
- Permanent
- Full-time
- Design, implement, and deliver workforce planning solutions that focus on people, processes, and technology to improve organizational performance
- Facilitate workforce planning process at the academic support unit/department/faculty level to develop workforce plans that meet the short- and long-term objectives of the University
- Analyze Workday data to determine workforce trends and needs around recruitment, retention, retirements, etc.
- Collaborate to deliver on a multi-year workforce planning strategy that assesses organizational needs and identifies critical workforce requirements
- Ensure workforce plans are aligned with the 4 workforce planning anchors – the academic mission, strategic plan, student experience and research/scholarship at the University of Waterloo
- Partner closely with HR Partner team to operationalize workforce plans through organizational change, continuous improvements and change management
- Revisit workforce plans through continuous feedback, data analysis and client service to refresh and refine as required
- Analyze and measure the workforce planning processes to ensure delivery against strategic targets
- Establish client focused solutions and continuous quality improvement
- Proactively manages all client relationships and builds positive relationships with HR Partner team
- Implement University wide workforce planning initiatives and makes recommendations for ongoing improvements
- Provide summary information from workforce planning sessions to Manager for leadership reporting
- Deliver timely, clear communication on workforce planning initiatives, news, and updates to client groups
- Define and measure success metrics that provide strategic insight and measure change progress
- Elicit feedback regarding the effectiveness of workforce planning initiatives and where appropriate, modifies activities
- Support the design, development, delivery, and management of workforce planning process
- Create partnerships and work collaboratively with Faculties and Academic Support Units to achieve the goals of the University’s Strategic Plan and departmental plans
- Provide advice and guidance on the implementation of workforce planning strategies aligned with University Policy and employment law
- Coordinate workforce planning activities with departments/units
- Provide advice and guidance on establishing a workforce planning framework across campus
- Develop and delivers information sessions on workforce planning to potential new clients
- Create opportunities to share value of workforce planning with campus partners
- Participate in external discussions sharing the value of workforce planning at the University
- Develop effective working relationships across campus with senior leaders
- Collaborate regularly with departments on workforce plan implementation and develops and maintains cyclical process for workforce planning renewal
- Research best practices from university sector, region, national and international sources and stay abreast of trends
- Work with HR Data Specialists to review workforce planning data
- Present workforce data dashboard to leadership teams from academic support units, departments, and faculties
- Make recommendations to HR Data Specialists to enhance data dashboard
- Attend committee meetings to field questions and provide insight into workforce data
- Utilize principles of Continuous Improvement to adapt the program framework as required
- Roll-up individual plans to identify system improvement opportunities. Share outcomes/action plans with relevant stakeholders
- Improve operational efficiency by recommending quality improvement opportunities, new policies, practices, etc. based on workforce planning outcomes
- University undergraduate degree in Human Resources, Business or related discipline, or equivalent combination of education and experience
- Certified Human Resource Leader (CHRL) designation
- Certification in facilitation an asset (e.g., CTDP, IAF etc.)
- 2+ years of progressive human resources experience with significant exposure to workforce planning and change management
- Prior experience with major organizational changes and design
- Experience translating strategic/workforce planning into tactical outcomes
- Experience and knowledge of workforce planning principles, methodologies, tools, and metrics
- Strong knowledge of employment legislation and human resources best practices
- Understanding best practices in Future of Work initiatives and employment trends
- Experience leading and owning projects with senior business leaders
- Excellent facilitation skills and comfort delivering to senior leaders
- Strong business acumen
- Exceptional interpersonal skills to build collaborative relationships with leaders at all levels
- Knowledge of successful facilitation methods
- Experience facilitating workshops including using online platforms such as Microsoft Teams and Miro
- Demonstrated skill partnering with clients to support ongoing strategic initiatives
- Ability to interpret analytics and communicate data
- Demonstrated problem solving and decision-making skills
- Team player adaptable to a changing environment
- Ability to develop effective working relationships and influence all levels of the organization
- Ability to remain calm under pressure
- Results oriented with an ability to create recommendations and challenge assumptions
- Strong oral and written communication skills
- Demonstrated ability to manage confidential and sensitive information in a professional manner
- Flexible and adaptable, able to work in ambiguous situations