
Lifestyle Consultant
- Moncton, NB
- Permanent
- Full-time
- Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
- Life, travel, and other insurances
- Access to virtual healthcare 24/7 for FREE through the group health benefit plan
- RRSP program (5% employer matching)
- Vacation accrual (begins immediately) and travel insurance
- Free onsite parking
- Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
- Access to continuing education and training through Shannex's Centre of Excellence
- Opportunities to be part of sector innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety
- Maintaining and managing the resident funnel e.g. inquiry tracking, requests for accommodation, referrals, follow-up process; and tracking all sales activity and leads in a database;
- Meeting potential residents to assess which service line is safe and appropriate for their lifestyle and care needs. Responding to information requests from potential residents and completing bookings for permanent and short-term resident stays as required;
- Providing tours to prospective residents and other interested persons;
- Maintaining the Sales/Information Package; reviewing the contents with all new residents;
- Assisting with the admission; transfer to other services lines, and discharge of residents in coordination with the management team;
- Managing all aspects of the sales process to help prospects and their families make the decision to choose a retirement community;
- Developing and executing quarterly sales and marketing plans to deliver on budgeted occupancy objectives;
- Engage in healthcare professional outreach programs that build relationships and generates referrals through local clinics and groups;
- Developing advertising and promotional strategies.
- A diploma or degree in marketing, public relations, or other related field;
- 3-5 years of sales or marketing experience, including event planning;
- Proficient computer skills including knowledge of Microsoft Office suite products;
- A valid Class 5 Driver's License;
- Advanced proficiency in the English language is required, proficiency in French considered an asset;
- Previous experience in working with the elderly in a long-term care or a seniors' independent living environment considered an asset;
- A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.