Supervisor

March of Dimes Canada

Sault Ste Marie, ON
$56,632 per year
Permanent
Full-time

8 days ago

Supervisor - (FT) - Sault Ste. Marie/Algoma, ONYou’ll feel great about a career with March of Dimes CanadaAt March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical, the result of brain injury, or aging, our more than 2,000 team members assist clients in their homes and across communities, to live as independently as possible.The opportunity:We are currently looking to fill One Full Time, Permanent Supervisor role in our North East region – Sault Ste. Marie, ON

Hours: 35 hours per week.

Responsibilities:

The Supervisor oversees programs which provide Community Support Services to clients with disabilities and seniors. These services include the provision of personal care and activities of daily living to support clients to remain independent in their home environment.
The Supervisor will often work with community partners so a focus on collaboration, teamwork and flexibility is required.
The Supervisor is responsible for overseeing service delivery, administration and supporting the management of human resources to meet client’s needs within MODC’s policies and procedures.
Will complete client intakes and provide client orientation, care planning and ensure that service contracts are accurate and done in a timely manner.
Will complete regular assessments of client needs within their own home environment within a timely manner.
Will support client scheduling and coordinate staff using internal scheduling systems.
A team approach to problem solving is required, as well direct contact with clients, staff, community partners and MODC management team. Building professional relationships with collaborative partners, community support agencies and hospital discharge planners is essential for arranging coordination of services.
Performs duties in a professional manner, which respects the dignity and right to privacy and maintains client and staff health and safety.
Must be flexible and demonstrate initiative to assist in all service delivery programs with waitlist management and operations.
Travel throughout the Sault Ste. Marie and Algoma is required to complete intakes, assessments, and service delivery support.
Typically scheduled to work regular business hours however MODC provides 24-hour support to its clients and the Supervisor will oversee staff who work various shifts.
To participate in service delivery and on-call responsibilities, and other duties as assigned.

Qualifications and experience:

Degree or Diploma in Human Services/Healthcare education. Preferred background in Nursing is considered an asset.
2 – 5 years experience coordinating services for Seniors or people with disabilities highly desirable
Community-based experience working with seniors or individuals with a disability
Highly organized and excellent time management skills
Excellent English communication skills, written and verbal
French-English bilingualism an asset
Demonstrated ability to supervise and train employees including organizing, prioritizing and scheduling work assignments
Problem solving and conflict resolution skills
Strong observation and assessment skills
Knowledge of behavior management principles
Current Standard First Aid and CPR certification
Valid driver’s license and own reliable vehicle is required.

Salary: $56,632Deadline: Please submit your resume by April 24, 2026.Questions about working at March of Dimes Canada?Whether starting or advancing your career with us, you’ll feel great knowing that you’re:Contributing to our important mission: creating real change for people with disabilitiesJoining a leading national charity with a history of impact and a future full of possibilityEnjoying industry-leading employment incentives and benefitsSupported in your professional growth, development, and successIncluded in our empathetic and supportive work cultureLearn more about why we’re a great employer at marchofdimes.ca/careers.For general inquiries, you can reach us at recruitment@marchofdimes.caWe value the health & safety of our employees!MODC is committed to ensuring a healthy and safe work environment. We encourage all current and prospective employees to receive Covid-19 vaccinations and booster doses as recommended by Public Health. This reflects our dedication to safeguarding the health and wellbeing of our workforce.Need accommodations? We're here to help!MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approachMODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.

March of Dimes Canada

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