
Marketing Researcher II
- Canada
- Permanent
- Full-time
- Manage projects end-to-end using appropriate methodologies including in-depth-interviews, diary studies, usability testing, concept/prototype testing, focus groups and surveys
- Codify and build a repository of qualitative insights across current and complete projects
- Mentor and consult designers in conducting and reporting insights from self-serve research projects
- Partner with other data teams and bring in other data sources to develop a holistic data-backed perspective
- Bring a positive, solution-centric and growth mindset. Foster collaboration across multiple stakeholders and workstreams, gaining alignment on priorities, timelines, and trade-offs as necessary
- Skills: 5 or more years of hands-on experience in leading qualitative research projects, influencing product design decisions in complex product ecosystems
- Expertise in collaborating across cross-functional teams, including Marketing, Design, Product, Content, and Analytics
- Strong understanding of diverse research methods, including qualitative interviews, usability testing, concept testing, and both in-person and remote studies
- Proven history of strong interview and focus group moderation skills, able to adapt conversations to uncover deeper insights during user interviews
- Excellent ability to codify qualitative research data and transform insights into actionable recommendations
- Excellent ability to present research insights and recommendations to leadership and various stakeholders
- Experience working in Agile environments
- Proficiency with research and design tools such as usertesting.com and Figma
- Knowledge of or experience with emerging technologies like AI, VR, or AR in user research
- Bachelors