Technical Services Specialist

Canada
$90,000 per year
Permanent
Full-time

10 days ago

About Clir RenewablesClir Renewables is on a mission to reduce humankind’s impact on the planet by accelerating the transition to renewable energy. Our AI improves the economics of wind, solar, and energy storage projects and empowers asset owners, investors, and operators to maximize financial returns and reduce risk.Clir’s renewable energy intelligence platform combines advanced artificial intelligence built with deep industry expertise and 300 GWs of operational wind, solar, and battery energy storage assets worldwide. By transforming complex operational data into actionable insight, Clir AI helps customers benchmark performance, assess risk, optimize assets, and make better commercial and technical decisions across their portfolios.Founded in 2017, Clir has been named one of Canada’s fastest-growing companies by the Globe and Mail’s Report on Business. Headquartered in Vancouver, with hubs in Glasgow and Calgary, Clir supports customers across Europe, Africa, the Americas, and Asia, enabling multi-million-dollar gains through improved asset performance.We are guided by our core values of Communication, Sustainability, Inclusion, Impact, and Innovation, and we are passionate, curious, and determined to deliver real climate impact.About the role:We are looking for a Technical Services Specialist to join our Technical Services and Data team and take hands-on ownership of onboarding projects and customer data support.This is a role for someone who wants to do meaningful work, helping customers get up and running on our platform, resolving data issues efficiently, and acting as a dependable point of contact for technical inquiries. You'll be working closely with our implementation and customer success teams, with a near-term focus on our expanding EMEA portfolio.You won't be managing a team. You will be expected to operate independently and own your work.Who You Are

Passionate about renewable energy and the mission to accelerate the global energy transition
Comfortable working independently, you take initiative, follow through, and don't wait to be told what to do
A confident communicator who can engage directly with customers, even when things get complicated
Detail-oriented and organized when managing multiple onboarding projects and support requests at once
Curious and technically inclined, you like understanding how data flows and why things break

What You’ll Be Doing

Supporting the onboarding of new customers onto the Clir platform, with a focus on EMEA-region projects
Handling inbound customer support emails and resolving data-related issues with minimal escalation
Coordinating project timelines and deliverables in collaboration with the implementation and CS teams
Contributing to data quality checks and troubleshooting ingestion or reporting issues
Becoming a reliable, knowledgeable resource for customers navigating the platform

What You’ll Need

Experience in the renewable energy industry, solar, wind, or BESS
Strong communication skills and confidence engaging directly with customers
Ability to operate independently and manage multiple concurrent tasks without close oversight
Intermediate-level experience in a customer-facing, technical, or implementation role

Bonus

Experience with scripting, programming, ETL pipelines, or data processing workflows
Project coordination or planning skills
Based in EMEA or East Coast Canada

What’s In It For You

Opportunity to work in an inclusive and diverse workplace
Be part of a team committed to reducing environmental impact and advancing renewable energy
Support for your professional growth and development
Flexible work schedule to help you maintain work-life balance

At Clir Renewables, diversity and inclusion are fundamental to who we are. We are committed to building a team that reflects the communities and customers we serve, and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.Successful candidates may be required to complete a background check and must provide proof of their legal authorization to work in the location where the role is performed.

Clir Renewables

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