
Night Audit, Pyramid Lake Lodge
- Jasper, AB
- $19.00 per hour
- Permanent
- Full-time
- Join an inclusive, global team and make life-long connections.
- Enjoy free access to Pursuit attractions and 50% off for friends.
- Get discounts on hotel stays, dining, and retail.
- Access subsidized mental health and wellness resources.
- A great communicator, and works alongside other evening and night personnel to assist in the safety and comfort of our guests over the nighttime hours
- In addition to working as a night auditor, you will also work some front desk shifts during the day
- Process telephone calls
- Process group arrivals and departures
- Register arriving guests and assign rooms
- Process guests’ departures, calculate charges and receive payment
- Take, cancel, and change room reservations
- Resolve guest complaints and refer to Supervisor as required
- Contact night security and on-call maintenance to report unusual occurrences; provide follow up report to Hotel Manager
- Balance cash and complete balance sheets, cash reports and related forms
- Provide information on hotel facilities and services, and local points of interest
- Arrange services required for guests with special needs
- Learn the Emergency Response Manual thoroughly
- Perform related Front Desk duties as directed by Supervisor
- All the personality traits of a top-notch Front Desk Agent
- Basic accounting skills and a self-starter
- Minimum grade 12 education or equivalent
- Basic knowledge of accounting and computers an asset (will train)
- Experience as Front Desk Agent an asset
- Ability to accept direction and work with minimal supervision
- Customer Service oriented
- Able to work evenings and nights
- Ability to work within a team
- To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
- Beautiful. You’ll work in an iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
- Independent. You’ll spend your days in and around our amazing properties.
- Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.
- Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required